The Role
Conduct outbound telesales to achieve sales targets, handle objections, follow up with prospects, and update CRM records. Audit telesales calls for quality, script adherence, and compliance; prepare quality reports, provide feedback, identify performance gaps, and recommend improvements. The role combines sales execution with call quality monitoring in a BPO or call-center environment.
Summary Generated by Built In
About SolarSquare:
At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.
In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.
Know us a bit better through these links:
Techcrunch SolarSquare article
Elevation - Podcast with SolarSquare Founders
Startup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in Revenues
The Climate Conversations ft Solar Square
Elevation Capital - SolarSquare
Job Description
We are looking for a professional who can handle outbound telesales along with call auditing and quality monitoring responsibilities. The role involves achieving sales targets while ensuring high-quality and compliant customer interactions.
Key Responsibilities
Telesales:
- Make outbound calls to customers to sell products/services
- Achieve assigned sales targets
- Handle objections and follow up with potential customers
- Update customer details in CRM systems
Call Quality & Auditing:
- Listen to and audit telesales calls
- Check call quality, script adherence, and compliance
- Prepare quality reports and provide feedback
- Identify gaps and suggest improvements
Eligibility & Experience
- Graduate in any discipline
- 1–3 years of experience in telesales, outbound sales, or call quality/audit roles
- Experience in BPO / call center environment preferred
Skills Required
· Good communication and persuasion skills
· Strong listening and analytical skills
· Basic knowledge of CRM and MS Excel
· Ability to manage both sales and quality tasks
Work Details
- Employment: Full-time
Skills Required
- Graduate in any discipline
- 1-3 years of experience in telesales, outbound sales, or call quality or audit roles
- Good communication and persuasion skills
- Strong listening and analytical skills
- Basic knowledge of CRM systems and Microsoft Excel
- Ability to manage both sales and quality tasks
- Experience in a BPO or call center environment
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The Company
What We Do
SolarSquare is India's most trusted and fastest growing residential solar company. We bring trust, transparency, financing and best-in-class after sales service to every home owner looking to go solar. Our aim is to become India's #1 rooftop solar brand and empower 100k homes to go solar by 2024.
