Summary
The OBA Auditor is responsible for the inspection, testing, and verification of various customer devices within the Whole-Unit-Repair Depot Rushmore.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.
Daily Responsibilities - % of Job 90%
- Performing Visual Inspections:
- Assembly issues
- Missing screws
- Missing labels
- Defective plastics
- Performing Software/Hardware testing:
- Windows (7,8,8.1, 10, & Enterprise)
- ChromeOS
- Performing Documentation Verification:
- Traveler Form and physical Unit Verification
- Customers Problem Description
- Technicians Repair Action
- Presence of Accessories
- Requires 75-85 inspected units within an eight-hour period.
- Requires 100% Pass-Rate through Shipping
- Must be able to adjust to performing a variable Lot-Sample audit of work product ranging from 33%, 50%, and 100%.Must be available to work overtime hours and additional hours are expected on Saturdays (7:00am-3:15pm), unless otherwise notified.
Repair Depot Efficiencies - % of Job 5%
- Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
- Keeps workspace organized and clean at all times.
Team Building/Leadership - % of Job 5%
- Responsible for maintaining a positive work environment while supporting the companys culture.
- Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
Qualifications
Educations and/or Experience
- High school graduate or equivalent.
- Should have 0 1 years experience in repair depot or quality control fields.
- Basic Knowledge of Windows Based operating systems is required.
Essential Skills:
- Pays close attention to detail to identify order discrepancies and resolve issues with variances.
- Must be able to remove devices from packaging and repackage without causing damage.
- Must be able to transport devices between departments and to outbound shipping stations.
- Needs ability to focus on detail and work under pressure.
- Ability to take initiative and work independently.
- Must be hands-on with ambition and drive to succeed - Makes things happen.
- Must be goal oriented and accustomed to achieving results through teamwork.
- Must have good time management skills.
- Must be a fast learner and have good retention and memory
Competencies:
- Shows determination to achieve excellent results
- Finds better ways
- Demands top performance
- Inspires commitment
Working Conditions
Must be able to tolerate moderate to high noise levels in a repair depot environment. Individuals may need to stand for an extensive period of time while working; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 30 pounds.
SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.
Skills Required
- High school graduate or equivalent
- 0-1 years experience in repair depot or quality control fields
- Basic knowledge of Windows-based operating systems
- Experience performing software/hardware testing on Windows and ChromeOS
- Ability to inspect 75-85 units per eight-hour shift and maintain 100% pass-through to shipping
- Availability to work overtime and Saturdays (7:00am-3:15pm)
- Ability to remove devices from packaging and repackage without damage; transport devices between departments
- Physical ability to stand long periods, reach, bend/stoop, perform repetitive hand/wrist motions, and lift up to 30 pounds
- Strong attention to detail, time management, fast learner with good memory
- Ability to take initiative, work independently, and perform under pressure
What We Do
SMS InfoComm Corporation is a global technology company that provides comprehensive product and life cycle solutions. Their services include logistics, parts distribution, repair, refurbishment, and asset recovery for electronics and ICT products. They partner with leading companies to deliver service solutions through advanced engineering, state-of-the-art technology, and a commitment to sustainability, quality, and innovation across various sectors including telecom, healthcare, and manufacturing.
