Audience Activation Specialist

Reposted 15 Hours Ago
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Heredia, Ulloa, Lagunilla, CRI
Hybrid
Mid level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
The Audience Activation Specialist manages audience delivery across advertising platforms, troubleshooting issues, monitoring pipelines, and optimizing workflows to ensure reliable audience activation.
Summary Generated by Built In

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What We'll Bring:

The Audience Activation Specialist is responsible for supporting the delivery and activation of TransUnion’s 1st and 3rd party audiences across a broad ecosystem of advertising and marketing platforms. This role ensures audiences are successfully configured, delivered, refreshed, and maintained across partner platforms including DSPs, social platforms, and data marketplaces.
The position serves as a technical resource for internal teams and partners, ensuring audience delivery pipelines operate reliably while troubleshooting activation issues and optimizing delivery workflows.
The ideal candidate is detail-oriented, technically curious, and comfortable working across multiple platforms and teams to ensure audience data is accurately and efficiently delivered to our partners.

What You'll Bring:

Key Responsibilities

  • Support audience delivery workflows to external partner platforms including DSPs, social platforms, and data marketplaces
  • Support the activation of 1st and 3rd party audience data across TransUnion partner integrations
  • Monitor delivery pipelines to ensure audiences are successfully activated and refreshed according to partner requirements and refresh cadences
  • Troubleshoot audience delivery issues including delivery failures and platform delivery discrepancies
  • Investigate audience scale or match rate issues across partner platforms
  • Track audience delivery performance and identify potential issues impacting activation scale or reliability
  • Support operational monitoring of delivery pipelines, identifying failures or anomalies requiring intervention
  • Contribute to and maintain documentation of activation workflows, troubleshooting procedures, and partner-specific requirements

Qualifications & Experience

  • Bachelor’s degree or equivalent practical experience
  • 2–4+ years of experience in adtech, martech, audience activation, or technical operations roles
  • Experience supporting advertising platforms such as DSPs, social platforms, or data marketplaces
  • Experience working cross-functionally with technical and business teams

Technical Skills

  • Experience with audience delivery workflows, including file-based or API-based integrations
  • Familiarity with advertising platforms such as DSPs, social platforms, or data onboarding environments
  • Basic SQL proficiency preferred
  • Strong Excel skills including sorting, filtering, and formulas
  • Understanding of identity resolution and audience segmentation concepts

Impact You'll Make:

Core Competencies

  • Strong analytical and problem-solving skills
  • Detail-oriented with strong operational discipline
  • Effective written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Interest in learning and growing within the adtech ecosystem

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Specialist II, Business Operations

Skills Required

  • Bachelor's degree or equivalent practical experience
  • 2-4+ years of experience in adtech, martech, audience activation, or technical operations roles
  • Experience supporting advertising platforms such as DSPs, social platforms, or data marketplaces
  • Experience working cross-functionally with technical and business teams
  • Experience with audience delivery workflows, including file-based or API-based integrations
  • Familiarity with advertising platforms such as DSPs, social platforms, or data onboarding environments
  • Basic SQL proficiency
  • Strong Excel skills including sorting, filtering, and formulas
  • Understanding of identity resolution and audience segmentation concepts

What the Team is Saying

Patrick
Tiana
Jason
Lauren
TC
Jay
Aayushi
Paul
Alex Barnett
Sheetal Wathare
TransUnion
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The Company
HQ: Chicago, IL
13,000 Employees
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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About our Teams

TransUnion Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
MX
Amsterdam, NL
Bengaluru, IN
Boca Raton, FL
Bogotá, Colombia
Burlington, ON
South Africa
Cerqueira César, Sao Paulo
Chennai, IN
Cherry Hill, NJ
Cork, County Cork
Crum Lynne, PA
Denver, CO
Greenwood Village, CO
Guaynabo, PR
Gurugram, IN
Hamburg, DE
Hyderabad, IN
Johannesburg, ZA
TransUnion UK Head Office
London, GB
Louisville, KY
Madrid, ES
Makati, PH
Mumbai, IN
New York, NY
Pune, IN
Reston, VA
San Luis Obispo, CA
Santiago, CL
Sydney, NSW
Toronto, ON
Ulloa, La Aurora
Washington, US
White Plains, NY
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