Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com.
AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, BANGLADESH, CHINA, INDIA, INDONESIA, MALAYSIA, SINGAPORE, THAILAND AND VIETNAM, AND RECOGNIZED AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM.
Job Description
ABOUT YOUR ROLE
- As an Assistant Customer Service Officer, you will focus on providing excellent service by managing customer inquiries and processing orders accurately. You will collaborate closely with internal teams to ensure customer satisfaction and support efficient business operations.
YOUR RESPONSIBILITIES WILL INCLUDE
- Manage and respond to customer inquiries via email, phone, and other channels in a timely and professional manner.
- Handle order processing and system updates within the required time frame.
- Coordinate with production, warehouse, and logistics teams to ensure on-time delivery.
- Assist to monitor the inventory level and prepare sales related reports (e.g. daily sales report).
- To assist, back up and provide support to other team members.
- Samples arrangement.
Qualifications
WHAT WE WILL BE LOOKING FOR IN YOU
- High school diploma or equivalent, preferably with some experience in customer service or a related field (facing customer is must).
- Strong verbal and written communication skills.
- Proficiency in MS Office (Word, Excel) and basic computer skills.
- Ability to multitask, prioritize work, and work under pressure.
- Strong attention to detail and a customer-oriented mindset.
- Good team player with a positive attitude.
Additional Information
AVERY DENNISON IS AN EQUAL OPPORTUNITIES EMPLOYER.
Skills Required
- High school diploma or equivalent
- Customer service or related experience
- Customer-facing experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, including Word and Excel
- Basic computer skills
- Ability to multitask, prioritize work, and work under pressure
- Strong attention to detail and customer-oriented mindset
- Ability to work effectively as part of a team
Avery Dennison Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Avery Dennison and has not been reviewed or approved by Avery Dennison.
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Healthcare Strength — Pay and benefits are frequently characterized as decent or good, supported by multiple medical plan options alongside dental, vision, and mental health coverage. Company-paid basic life insurance and short-term disability coverage add to the perceived strength of core protection benefits.
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Retirement Support — Retirement support is strengthened by an automatic employer contribution plus an additional employer match tied to employee contributions. The availability of an employee stock purchase plan further broadens long-term savings options beyond the 401(k).
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Parental & Family Support — Family-related support is reinforced through parental leave and dedicated adoption and fertility assistance with a stated benefit amount. Domestic partner eligibility and LGBTQIA+ healthcare support features expand coverage for different family structures.
Avery Dennison Insights
What We Do
Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 30,000 employees in more than 50 countries. Reported sales in 2020 were $7.0 billion.
