Join us in driving connectivity forward!
At One Mobility Group, we bridge worlds—combining nearly a century of German automotive engineering precision with the innovation power of the globe's largest electronics and ICT manufacturer. This unique positioning makes us the strategic partner for end-to-end mobility solutions—from initial concept design to large-scale manufacturing. Our comprehensive portfolio spans the full spectrum of electrified mobility, including power distribution systems, high- and low-voltage modules, safety components, and advanced charging solutions. We specialize in integration expertise that seamlessly connects data, power, and sensing – redefining what’s possible in intelligent, connected mobility.
At One Mobility, you will join a vibrant international team of 10,500 people, working together in 17 countries across Europe, Asia, North America, the Middle East, and Africa. Step into a culture where inclusivity is the foundation, where your ideas are trusted and supported, your passions are nurtured, and the spirit of collaboration is encouraged.
We move fast, think differently, and empower our people to deliver breakthrough solutions.
We are looking for
Asst. Manager (Customer Representative Technical)
at one of our locations in One Mobility Group in Asia India, ( Pune Lonikand)
Take the next step in your career with us in a global innovative (automotive) environment:
Customer Interface - Act as the main point of contact for customers on quality issues
Handle customer complaints, warranty issues, and field failures
Coordinate customer visits, audits, and quality meetings
Communicate corrective actions and quality performance to customers Problem Solving & Corrective Actions
Lead root cause analysis using 8D, 5 Why, Ishikawa, etc.
Coordinate cross-functional teams to define and implement corrective and preventive actions
Ensure timely closure of customer complaints and 8D reports
Verify effectiveness of corrective actions Quality Assurance
Ensure compliance with IATF 16949, ISO 9001, and customer-specific requirements (CSR)
Review and approve control plans, PFMEA, and process changes related to customer issues
Support PPAP, APQP, and change management activities
Data Analysis & Reporting
Track customer quality KPIs (PPM, complaints, warranty cost, response time)
Prepare and present quality reports to internal management and customers
Analyse trends and initiate improvement actions
Internal Coordination
Work closely with Production, Engineering, Supplier Quality, and Logistics teams
Support internal and external audits related to customer quality
Participate in continuous improvement initiatives.
Specialized knowledge/education: BE/ B.Tech
To approve product approval documents & record e.g. set-up approval.
Customer complaint and escalation authority. To certify product, incoming material for production.
To recommend stopping production of nonconforming products. To perform rework and dispose nonconforming products.
To arrange investigation into causes of nonconforming products and recommend corrective action to execute production.
Authorized to stop/prevent product deliveries to customer in case of any internal or external concern.
Total 6-8 Years of experience in Automotive Industry
Flexible Working Hours
Individual Promotion
Corporate benefits program with many attractive offers
Globally operating Group of Companies.
Flat hierarchies and short decision-making process.
Independent and autonomous work.
We are looking forward to receive your application. If you have any questions in the meantime do not hesitate to contact us. Please apply online in English and use our web portal at onemobility.recruitee.com.
Voltaira group
FIT Voltaira India Pvt. Ltd. | Gat no. 433, Shed no.1 & 2| Near Weikfield,
Village Lonikand | Taluka Haveli | Pune-412216 | Maharashtra, India
Contact person: Voltaira HR Team.
Skills Required
- Bachelor of Engineering (BE) or B.Tech
- 6-8 years experience in the automotive industry
- Knowledge and compliance experience with IATF 16949 and ISO 9001
- Experience with PPAP, APQP, PFMEA and control plan review/approval
- Proven capability in root cause analysis methods (8D, 5 Why, Ishikawa)
- Customer-facing quality experience: handling complaints, warranty, field failures, audits and customer meetings
- Ability to coordinate cross-functional teams and implement corrective/preventive actions
- Experience tracking and reporting quality KPIs (PPM, complaints, warranty cost, response time)
- Authority to approve product approval documents, incoming material, and recommend stop/shipment hold for nonconforming products
What We Do
At One Mobility Group, we bridge worlds by combining nearly a century of German automotive engineering precision with the innovation power of the globe's largest electronics and ICT manufacturer. This unique positioning makes us the strategic partner for end-to-end mobility solutions, from initial concept design to large-scale manufacturing. Our comprehensive portfolio spans power distribution systems, high- and low-voltage modules, safety components, and advanced charging solutions for in-cabin, in-vehicle, and off-vehicle applications. Beyond manufacturing, we specialize in integration expertise, seamlessly connecting data, power, and sensing to redefine what's possible in electrified, connected mobility. Driven by passion, powered by people, and anchored in ethics and sustainability, we move fast, think differently, and help our customers stay ahead in a rapidly changing mobility landscape.
