Position Summary
The Senior Claims Advocacy Specialist is responsible for developing and implementing claim analysis and advocacy strategies. The role serves as a subject matter expert on complex issues and collaborates with internal stakeholders to innovate solutions for claims management. They represent the company in high-level negotiations, monitor industry trends, and drive initiatives for operational efficiency and strategic development, fostering strong relationships for organizational success in the specialty insurance market.What will your job entail?
Job Responsibilities
- Develop and execute advanced claims advocacy strategies by leveraging industry expertise, market insights, and data-driven analysis to improve claim outcomes and maximize client recoveries.
- Serve as a subject matter expert on complex and high-severity claims, providing guidance, technical expertise, and strategic direction to internal teams and clients.
- Lead negotiations with insurance carriers, clients, legal representatives, and other stakeholders to secure favorable claim resolutions and protect client interests.
- Stay informed of industry trends, regulatory changes, emerging risks, and market developments to proactively enhance claims advocacy practices and service offerings.
- Conduct quality reviews, audits, and performance assessments to evaluate claims advocacy effectiveness, identify improvement opportunities, and ensure adherence to best practices.
- Drive operational excellence by identifying process improvements, enhancing workflows, and optimizing resource utilization across the claims advocacy function.
- Partner with underwriting, risk management, legal, and senior leadership teams to develop innovative claim management strategies and risk mitigation solutions.
- Mentor, coach, and support Claims Advocacy Specialists, fostering professional growth, technical development, and high-performance team culture.
- Build and maintain strong relationships with clients, insurance carriers, brokers, and industry partners, serving as a trusted advisor throughout the claims lifecycle.
- Collaborate with leadership to develop and implement strategic initiatives that support business objectives, enhance client service, and strengthen the organization's position within the specialty insurance market.
- Analyze claim trends and loss data to identify recurring exposures, provide actionable recommendations, and support long-term risk management initiatives.
- Advocate for clients throughout the claims process, ensuring timely communication, effective issue resolution, and a superior client experience.
Work Experience and Education:
- 6+ years of experience in insurance claims processing or claims management with a Bachelor's degree,
- Bachelor’s degree required; Master’s of Law preferred.
- Preferred fields of study: Finance, Legal, Insurance, Business Administration, or related disciplines.
- Legal education (e.g., law degree) or related field experience is a plus.
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our TeammatesRyan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target salary range for this position is $152,000.00 - $190,000.00 annually.The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Skills Required
- Minimum of 6 years experience in insurance claims processing or claims management (or 3 years with a Master's degree)
- Bachelor's degree (required); Finance, Legal, Business Administration preferred
- Master's degree (preferred alternative to 6 years' experience)
- State-specific Adjusting/Appraising/Examining/Investigating license(s)
- Associate in Claims (AIC) or Certified Claims Professional (CCP)
- Experience in high-level negotiations and claims advocacy for specialty insurance
What We Do
Ryan Specialty (NYSE: RYAN) is an international specialty insurance firm that provides distribution, underwriting, product development, administration and risk management services by acting as a wholesale broker and a managing underwriter. Our mission is to provide industry-leading innovative specialty insurance solutions for insurance brokers, agents and carriers. Ryan Specialty was founded in 2010 by Patrick G. Ryan, the widely respected insurance veteran, founder and former Chairman and CEO of Aon Corporation. Mr. Ryan saw the need in the marketplace for a specialty organization dedicated exclusively to creating sophisticated insurance solutions for risks that demand innovation, proven leadership, outstanding industry expertise and quality services on behalf of brokers, agents and carriers. For more information about Ryan Specialty, visit our website at ryansg.com. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce that is reflective of society throughout the entirety of the organization. Our vision is an inclusive and equitable workplace where all employees are valued and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions and benefits of employment.
