Jobs at Ryan Specialty

Supports underwriters by entering data, reviewing policy language, gathering market information, assessing financial, medical, and business risks, resolving policy issues, maintaining documentation, and assisting internal and external stakeholders with insurance-related inquiries.

Leads the design, development, and delivery of secure full-stack web applications, APIs, integrations, and AI-enabled features. Provides technical direction, mentors engineers, establishes architecture and API standards, and oversees testing, CI/CD, cloud deployments, and reliability. Integrates policy, claims, billing, underwriting, and third-party systems using APIs and event-driven patterns. Drives adoption of AI coding assistants and LLM services while ensuring quality, security, responsible AI practices, and effective collaboration across product, design, QA, DevOps, and business teams.

Coordinates insurance claims from submission through resolution, including reviewing documentation, verifying coverage, processing payments, investigating discrepancies, resolving complex issues, and supporting settlement decisions. Ensures compliance with regulations and company policies, maintains accurate records, assists policyholders and claimants, identifies workflow improvements, assesses fraud and processing risks, and collaborates with underwriting, legal, finance, and external experts.

Provide proactive administrative support to senior leadership by managing complex calendars, coordinating meetings and travel, preparing executive materials, tracking follow-ups, handling confidential information, and serving as a key stakeholder contact. The role also includes event coordination, occasional personal scheduling, special projects, and adapting priorities in a hybrid Atlanta office environment.

Supports insurance brokers with new business and renewal submissions, account management, market submissions, policy and invoice reviews, client service, compliance, risk evaluation, reporting, and business development. Builds broker relationships, prepares proposals and presentations, maintains accurate account data, resolves invoicing issues, and coordinates contractual and cancellation matters. Requires insurance industry experience, a bachelor’s degree, and applicable property and casualty or surplus lines licensing.

Build and deploy production-grade full-stack applications powered by LLMs and autonomous AI agents. Responsibilities include developing Python and JavaScript/TypeScript services, React and Next.js interfaces, REST and GraphQL APIs, RAG pipelines, cloud deployments, containerized infrastructure, and LLM evaluation. The role also involves prompt engineering, fine-tuning, monitoring, and collaboration with product, data, and DevOps teams.

Supports personal-lines insurance policy binding, rating, documentation, issuance, endorsements, renewals, cancellations, and compliance. Coordinates with underwriters and brokers to collect information, prepare submissions, answer inquiries, and provide revised quotes. Maintains transaction records, prepares binding-related reports, communicates policy terms to clients, and provides coverage for absent underwriting staff. The role requires at least six months of insurance or related experience, with state property and casualty or surplus-lines licensing and CIC certification preferred.

Leads Azure data engineering initiatives, designing scalable data pipelines, ETL processes, data architectures, and governance solutions. Manages Azure Data Factory, Databricks, Delta Parquet, Azure Data Lake Storage, Profisee MDM, Azure Purview, SSIS, SSRS, Tableau, and SQL Server optimization. Implements real-time data integration, change data capture, CI/CD, automation, and reporting solutions while ensuring data quality, performance, reliability, and compliance. Provides technical leadership and mentors junior data engineering staff.

Develops agency relationships and new business opportunities across Houston and Dallas for a national personal lines insurance practice. Conducts outreach and agency visits, markets available solutions, and manages the pipeline. Supports rating, quoting, binding, information gathering, follow-up, account placement, and system documentation. The role is hybrid in Houston with regular territory travel and occasional overnight stays.

The Business Systems Analyst bridges business and IT by documenting objectives, eliciting and validating requirements, analyzing systems and processes, supporting automation, conducting data analysis, and developing recommendations and reports. The role collaborates with project stakeholders, creates and executes test plans, supports users through training and documentation, and ensures solutions align with business strategies.

Leads technology and operational strategy for assigned business workstreams, including annual roadmaps, budgeting, project charters, requirements, stage-gate delivery, metrics, change adoption, vendor coordination, and executive reporting. Builds stakeholder relationships, identifies efficiency opportunities, drives solution adoption, manages internal and external resources, develops staff, and ensures programs are delivered on time, within budget, and aligned with business goals.

Supports property and casualty underwriting by validating renewal policy data, gathering client information, assessing application risks, calculating premiums, preparing documentation, generating reports, and assisting with audits. The role ensures compliance with company policies, industry regulations, and underwriting guidelines while coordinating with underwriting teams and serving as a contact for clients and agents.

Supports insurance clients by answering inquiries, explaining policy coverage and terms, assisting with updates and renewals, maintaining client records, and coordinating with underwriting and claims teams. The role also identifies cross-selling opportunities, educates clients on insurance products and industry changes, gathers feedback, and communicates through phone, email, and virtual meetings.

Develops enterprise business intelligence solutions, Power BI dashboards, reporting processes, and analytical models. Transforms complex data into actionable insights supporting operational, financial, and strategic decisions. Partners with business leaders, maintains data quality and governance, creates KPIs, supports forecasting and automation, and presents recommendations to stakeholders. Serves as the reporting and analytics subject matter expert while mentoring junior analysts and improving organizational analytical capabilities.

Leads enterprise procurement strategy, sourcing, supplier performance, contract and price negotiations, cost savings, spend reporting, budgeting, acquisition due diligence, and procurement team development. Partners with senior leaders to align procurement initiatives with business objectives and market conditions while managing supplier relationships, contracts, financial metrics, and department talent.

Manages a premium accounting function, overseeing service levels, controls, risk, regulatory compliance, team performance, vendor governance, budgeting, and capacity planning. Leads supervisors and senior individual contributors, manages BPO delivery oversight, drives process standardization and automation, and partners cross-functionally on transformation initiatives. Uses analytics and AI tools to monitor performance, improve processes, and inform strategy. Supports talent acquisition, succession planning, and capability development.

The Business Systems Analyst gathers and documents business and system requirements, analyzes processes and data, identifies automation and efficiency opportunities, and develops system specifications. Responsibilities include collaborating with stakeholders and project teams, creating and executing test plans, supporting users, preparing documentation and training materials, evaluating technologies, and contributing to business continuity strategies. The role requires a bachelor's degree and at least two years of related experience, with SQL, IT infrastructure, software applications, and SDLC knowledge.

Manages organization-wide projects from planning through closeout, including scope, budgets, schedules, resources, risks, documentation, stakeholder communication, compliance, and change control. Leads cross-functional teams, facilitates meetings, resolves issues, supports decision-making, and ensures successful delivery and handoff to Product Owners. Drives PMO process improvements, innovation, automation, retrospectives, and lessons learned while maintaining alignment with strategic business objectives.

Supports Personal Lines underwriting by processing policy bindings, endorsements, renewals, cancellations, and non-renewals. Maintains accurate policy records, enters data into underwriting systems, prepares quotes and documentation, coordinates with underwriters and brokers, responds to policy inquiries, and generates operational reports. The role provides training and mentorship as an entry point to a long-term insurance underwriting career.

Manage end-to-end technical processing, market entries, financial settlements, and claims operations for Lloyd’s and London Market portfolios. Lead a London-based technical advisory team and oversee an offshore Mumbai processing hub, ensuring workflow synchronization, KPI and SLA performance, data quality, market compliance, collections monitoring, and stakeholder communication. Maintain expertise in ECF, CLASS, IMR, bureau reconciliation, MRC requirements, and Velonetic modernization initiatives.