Position: Associate
Department: Depositary, CSD, & Issuer Services
Office Hours: Monday – Friday 9:00 AM -- 5:00PM
*New hires must be onsite daily for first 3 months, then will switch to Hybrid schedule
Position Overview
The Associate is responsible for maintaining tax reclamation processes in coordination with the Depositary Banks, banks/brokers, custodians and Tax Authorities. The individual in this position is expected to manage communications with said institutions and adhere to Standard Operating Procedure policies to ensure a successful outcome for the client.
Responsibilities
- Acquire a general understanding of dividends, investment instruments, (e.g. depositary receipts), international financial markets and the firm’s proprietary systems
- Collect, validate, enter and organize tax reclaim forms obtained from clients
- Execute and file tax reclaims with the appropriate authorities in various markets
- Monitor and update the status of tax reclaims until payment is secured
- Process payments and ensure funds are distributed to clients promptly
- Communicate with banks and brokers to provide product and service support
- Liaise with various institutions to create and implement tax relief & reclaim schedules
- Verify and update country-specific tax reclaim procedures and tax tables
- Produce and publish market notices detailing tax reclaim processes and eligibility
- Ensure clients are provided the highest level of customer service
- Coordinate with other departments on interdisciplinary projects
Qualifications
- 1+ year(s) of experience in Financial Services preferred
- Foreign language skills a plus
- Strong verbal and written communication skills
- Bachelor’s degree or equivalent from non - U.S. university
- Strong attention to detail
- Proficiency in Microsoft Office suite, particularly Excel
- Ability to organize, multi-task and manage deadlines
- Highly motivated with excellent analytical skills
- Desire to innovate and improve upon processes
- Ability to work both independently and within a team
- Ability to maintain professionalism with colleagues and clients
- Commitment to providing the highest level of service for client satisfaction
Additional Information
GlobeTax provides a reasonable pay range for all open roles, although specific salary is influenced by a variety of factors including but not limited to skill set, education, and level of experience. The starting salary for this role is $74,000.
Accommodations
- The role requires sitting for extended periods of time and the ability to speak and hear. Specific vision abilities include close vision for data entry.
- Reasonable accommodations may be made to ensure individuals with disabilities can perform essential functions. GlobeTax is an Equal Employment Opportunity Employer.
*Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;
*This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned;
*This job description is subject to change at any time
Skills Required
- 1+ year(s) of experience in Financial Services
- Bachelor's degree or equivalent (from non-U.S. university)
- Proficiency in Microsoft Office suite, particularly Excel
- Strong verbal and written communication skills
- Strong attention to detail
- Ability to organize, multi-task and manage deadlines
- Highly motivated with excellent analytical skills
- Desire to innovate and improve upon processes
- Ability to work both independently and within a team
- Ability to maintain professionalism with colleagues and clients
- Commitment to providing the highest level of client service
- Foreign language skills
- New hires must be onsite daily for first 3 months, then hybrid
- Ability to sit for extended periods, ability to speak and hear, close vision for data entry
What We Do
Globe Tax Services, Inc. (GlobeTax) is a leading third-party provider of cross-border withholding tax recovery and relief solutions. The company helps investors, issuers, and financial institutions maximize investment returns by managing withholding tax relief and recovery challenges across the global custody chain, including procuring documentation, monitoring income, and filing reclaim applications to ensure all possible tax entitlements are returned.

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