Associate Technical Content Producer

Job Description:
Summary:
A Technical Content Producer is responsible for managing the production experience for Pluralsight authors (our content creators). Content Producers work to achieve key production metrics for speed, quality, and learning effectiveness. They support authors in achieving Pluralsight's high code quality, technical, and design standards in order to publish hands-on content.
Who you're committed to being:

• You enjoy learning and are open to new ways of doing things.
• You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
• When communicating you are self-aware, insightful, and proactive.
• You are a team member first and individual contributor second.
• You believe in continuous improvement and request frequent feedback from others.

What you'll do:

• Educate authors in a myriad of different hands-on production standards and communicating how standards support learning efficacy for a global audience
• Manage the production process and schedule for multiple authors during content creation, ensuring that quality content is delivered effectively and efficiently to drive on-time publication and publication goals
• Proactively influence and address risks and changes to minimize large-scale issues
• Onboard new or returning authors to the authoring process, standards, and tools (AWS, Azure, software development, data, security and IT operations labs and project editing tools, unit tests, GitHub integration)
• Review submitted materials for quality compliance and provide authors with constructive feedback to help them improve
• Coordinate publication including performing final edits, reviewing authors' changes, content details, and assets prior to publication
• Create, proofread, and edit technical documentation

Experience you'll bring:

• Linux BASH CLI experience preferred
• PowerShell familiarity preferred
• Data file formats such as JSON, XML, and YAML preferred
• AWS and Azure, including CLI commands preferred

Requirements:

• Experience in a technical environment, having worked in some technical capacity with software engineers or as a software engineer or related title
• Basic programming skills/the ability to read and understand code
• Ability to identify technical issues related to cloud services, Terraform, AWS, Azure, and unit tests
• Experience in production, project management, or a related area
• Experience with GitHub, Bitbucket, GitLab, or similar code hosting platforms

Travel Requirements:
While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.
Why you'll love working here:

• We're remote- and hybrid-friendly
• We're mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We're lifelong learners and champion team member growth and advancement
• We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:
We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.
Learning and development are at the core of who we are. We're out to help every technologist build better, and we're looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.
Physical and Mental Requirements:
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.
EEOC Statement
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
The annual US base salary range for this role is $73,100 - $85,500 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.
Applications must be submitted within 90 days after the initial posting date to be considered.
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