Pluralsight
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The Director of FP&A is responsible for managing the consumer business financial model, including planning, forecasting, and reporting. This role involves collaboration with senior leadership, developing financial reporting models, conducting analyses for strategic decision-making, and overseeing budget processes. Candidates should have strong communication skills, attention to detail, and extensive experience in financial planning and analysis.
The Senior Salesforce Engineer at Pluralsight will develop high-quality, enterprise-grade Salesforce features, collaborate with different teams, support junior team members, and help improve Salesforce functionalities while adhering to best practices. They will leverage their extensive experience in Salesforce development and administration.
The Senior Enablement Program Manager will design and execute end-to-end revenue enablement initiatives, collaborating with stakeholders to capture business needs and improve onboarding processes for new revenue team members, while supporting 2025 revenue objectives.
The Product Operations Analyst will enhance product performance and customer satisfaction by triaging customer feedback, optimizing tools for team efficiency, developing standardized processes, and collaborating with cross-functional teams. The role emphasizes continuous improvement and requires strong analytical skills to drive data-driven decisions.
The Product Support Representative provides exceptional customer service by handling inquiries, troubleshooting issues, and collaborating with team members. Responsibilities include resolving customer inquiries through various channels, validating application issues, and escalating complex matters. They contribute to a supportive team environment and focus on personal growth as well.
The Sr. Customer Success Manager will engage and retain large DACH-based customers, focusing on their business outcomes through strategic partnerships and data-driven insights. Responsibilities include leading customer engagements, mitigating risks, and building C-level relationships to drive renewals and upsells.
The Solution Architect for ecommerce (cart/checkout) at Pluralsight leads the design and architecture of ecommerce solutions, collaborates with marketing and sales, and drives the delivery of initiatives aimed at enhancing customer experience and increasing revenue. Responsibilities include providing strategic consulting, engaging in user experience, developing prototypes, and mentoring other architects.
The SEO Specialist II is responsible for enhancing the company's search engine visibility by executing technical and on-page SEO strategies, conducting audits, optimizing content and keywords, collaborating with teams, managing link-building efforts, and tracking performance analytics. The role emphasizes continuous learning and improvement in SEO practices and strategies.
The Director of SMB Sales will drive strategy execution for SMB sales, leading Account Executives to meet sales targets through effective forecasting, pipeline building, relationship management, and collaboration with various internal teams. They will leverage experience in SaaS sales and CRM analytics to enhance productivity and achieve revenue growth.
As a Senior Customer Success Manager, you'll engage and retain customers, ensuring they maximize value from our platform. You'll drive renewals and expansion opportunities, manage accounts throughout their lifecycle, and provide insights based on customer data to recommend strategic improvements.
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
The Senior Cybersecurity Newsletter Writer will lead the creation and management of a cybersecurity-focused newsletter. Responsibilities include producing engaging content on industry trends and threats, collaborating with design and marketing teams, conducting market research, and optimizing reader engagement using analytical tools.
Lead the creation and management of a cloud computing newsletter by crafting engaging content, conducting in-depth research, and collaborating with marketing and technical teams. Utilize analytics to optimize engagement and align content with company goals, while maintaining a focus on producing high-quality material for an informed audience.
Lead the creation and design of a high-impact AI newsletter, producing original, accessible content that reflects current trends. Conduct market research and utilize data analytics to optimize audience engagement while collaborating with cross-functional teams to align strategies with company goals.
As a Senior Cloud Security Engineer at Pluralsight, you will enhance the security and privacy of our Cloud Infrastructure and systems. Collaborating with DevOps and Engineering teams, you will identify and mitigate cloud security vulnerabilities, implement security best practices, and lead initiatives to improve overall security posture in a multi-tenant cloud environment.
The Product Support Representative is responsible for providing excellent customer service by addressing user inquiries, understanding technical and subscription-related issues, and collaborating with team members. Key tasks include troubleshooting, responding to queries, and contributing to process improvements.
The Product Support Representative provides excellent customer service by addressing technical, subscription, and administrative inquiries from a diverse audience. Responsibilities include handling customer phone and email queries, validating application issues, managing time effectively, and collaborating with team members. This role emphasizes communication, organization, and a willingness to learn and share knowledge.
The Product Support Representative provides excellent customer service by addressing technical, subscription, and payment queries from a diverse audience. Responsibilities include resolving customer inquiries, coordinating with teams, and suggesting support process improvements, all while embodying a collaborative and learning-focused work environment.
The Federal Account Executive drives revenue growth in Federal accounts through strategic selling, establishing executive relationships, and executing territory plans. Responsibilities include meeting sales quotas, closing contracts, developing business strategies, and utilizing a SaaS toolkit for customer engagement. The role requires strong negotiation skills, relationship management, and proficiency in sales tools while fostering a collaborative and consultative selling environment.
The Software Engineer is responsible for designing, developing, and maintaining the software application. This includes participating in the software development lifecycle, writing unit tests, performing code reviews, and supporting product maintenance. Collaboration with Agile or Kanban teams and a strong understanding of software architecture and functionality are crucial.