Jobs at Pluralsight

The Enterprise Customer Success Manager focuses on engaging and retaining major clients, driving value through strategic partnerships and data-driven insights to ensure customer success and satisfaction.

Own the full sales cycle for business customers, expanding revenue within assigned accounts and developing new opportunities. Build trusted senior-level relationships, manage pipelines, close contracts, forecast business, and create customer-specific growth strategies. Educate customers on Pluralsight’s value, guide adoption, and coordinate solution engineers, business development representatives, and customer success managers to deliver successful outcomes.

Serve as a German-speaking enterprise Customer Success Manager focused on driving adoption, outcomes, renewals and expansion. Build C-level relationships, run QBRs/EBRs, deliver data-driven insights, success plans, and consultative engagements while collaborating cross-functionally to mitigate risk and scale processes.

Own the strategy, roadmap, packaging, and go-to-market evolution of Pluralsight’s AI, Cloud, and Security learning solutions. Design blended learning programs, define expert perspectives, identify content and lab components, monitor market needs, and use customer and learner data to improve outcomes. Partner with Product, Sales, Marketing, Curriculum, Engineering, and Services teams, support strategic enterprise deals, manage solution benchmarks, and drive adoption, renewals, and revenue growth.

Build and lead Pluralsight’s global compliance program, including the compliance framework, Code of Conduct, risk assessments, vendor due diligence, whistleblower hotline, investigations, anti-corruption controls, sanctions screening, intellectual property compliance, export controls, ECCN classification, licensing, and voluntary disclosures. Partner with HR, finance, engineering, and executives to manage regulatory, legal, and reputational risk across global operations.

Sell Pluralsight's SaaS learning platform to enterprise customers by hunting new business, expanding existing accounts, managing complex multi-stakeholder sales cycles, applying MEDDPICC/value-based selling, developing territory and account plans, collaborating with internal teams, and traveling to meet customers to close large deals.

Generate new business pipeline by researching target accounts, outreaching via calls, email, and social, qualifying leads, and handing off sales-ready opportunities. Partner with Sales and Marketing, track pipeline and forecasts using Salesforce, and meet monthly appointment and pipeline quotas.

Owner of complex enterprise sales cycles: prospecting, territory and account planning, multi-stakeholder selling, applying MEDDPICC, collaborating cross-functionally, and closing new business while growing existing accounts. Hybrid role with customer travel.

Leads the marketing operations function, team, martech roadmap, lead management, CRM integrations, data architecture, campaign attribution, reporting infrastructure, and vendor governance. Partners with Revenue Operations, Analytics, IT, and Finance to maintain reliable GTM data flows, improve data quality, and support scalable revenue growth. Manages technical professionals and leads technology transformation and re-platforming initiatives.

Lead the architectural direction, component and token systems, governance, documentation, accessibility infrastructure, and roadmap for Pluralsight’s Pando design system. Partner with engineering to align tooling and workflows, use adoption and quality metrics to guide investment, and mentor designers and engineers across the organization. The role requires enterprise-scale design systems expertise, front-end knowledge, WCAG experience, and the ability to build data-backed prioritization cases.

Serve as a strategic HR partner for EMEA Revenue leadership, driving organizational design, workforce planning, performance management, leadership development, and people-related aspects of mergers, acquisitions, and restructuring. Advise executives, use data to solve organizational challenges, and lead cross-functional initiatives to build high-performing teams.

Drive new business and expand existing enterprise accounts by managing full sales cycles, developing territory and account plans, researching customer priorities, applying Pluralsight's sales framework, partnering cross-functionally, and closing complex, multi-stakeholder SaaS deals. Travel to customer sites as needed to advance partnerships and revenue.

Partner with Enterprise sales to design and run account-based marketing programs: customer webinars, field events, gifting/direct mail, vendor management, and measurement. Track attendance, engagement, pipeline influence, and optimize campaigns to support pipeline and close business.

Lead end-to-end product marketing for enterprise SaaS: define positioning, own go-to-market launches, create messaging and sales enablement, drive adoption/expansion, gather competitive intelligence, and partner cross-functionally with Product, Sales, Marketing, and Customer Success to measure and iterate on business impact.

Lead global paid media, demand generation, and email lifecycle programs. Own strategy, execution, agency relationships, budget forecasting, and measurement across B2B, B2C, ABM, and brand. Build and coach a high-performing team, establish operational and financial rigor, and drive measurable pipeline, revenue, retention, and customer expansion through integrated digital campaigns and lifecycle marketing.

Lead end-to-end negotiation and management of commercial agreements (NDAs, MSAs, DPAs, vendor and customer contracts). Provide commercial legal advice to Sales and Finance, negotiate directly with external counsel, ensure GDPR compliance, support RFP/RFI responses, and drive contracts workflow and process improvements within a contracts technology environment.