Associate Systems Analyst (1 - 3 years of experience in Vulnerability Remediation, Automation, Mac OS)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Job Description

Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our engineering functions into a single area focused on providing world class engineering to our end user systems. This change is geared towards rethinking how we provide engineering for the services we're responsible for.

Job Description:

As a member of the Corporate Technology Support- Workstation Vulnerability Remediation team, the Associate Systems Engineer will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts in the Mac environment. This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process, finding automation opportunities, working on exceptions with cybersecurity and other project-based requirements, in addition to the operational body of work.

Essential Functions:

• Create software packages utilizing Bigfix, JAMF and SCCM
• Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.
• Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.
• Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.
• Improve processes and support methodologies by assessing need and requirements.
• Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.
•  Act as the point person for Exception Management/requests
• Willing to cover and support U.S. business timings extensively, sometimes over weekends for emergencies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• Bachelor's degree, OR 3+ years of relevant work experience

Preferred Qualifications

• 1 - 3 years of work experience or a bachelor's degree in computer science or related technical discipline is required
• Strong technical proficiency in Mac OS is required
• Technical hands-on packaging skills, ideally in multiple technology stacks like Bigfix, SCCM, JAMF
• Team player and passionate for contributing to a culture of innovation and flawless execution.
• Demonstrated ability to drive technical initiatives and identify opportunities for improving end user technology.
• Solid technology background in Compute and Deploy/Release
• Understanding of workstation deployment and configuration technologies. Implementing in a highly secure environment is a plus
• Excellent verbal and written communication skills
• Experience working with a shift-based, geographically distributed team is preferred
• Hands on experience developing and automating solutions for Mac and/or Windows platforms
• Experience using vulnerability assessment tools like Qualys, Fortify, Appscan or other assessment tools preferred
• Expertise in PowerShell (or) other scripting languages

**Please note: This role requires Mac experience

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.