We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job DescriptionWe are looking for an experienced System Operations Support Engineer to support a banking technology environment.
The role will primarily focus on application/system operations and job scheduling management, rather than infrastructure-level support. The candidate will be responsible for managing scheduled jobs, monitoring system operations, troubleshooting operational issues, and ensuring smooth and reliable day-to-day application operations.
Key Responsibilities
- Manage and monitor scheduled jobs and batch processing activities.
- Create, configure, modify, and maintain jobs using scheduling tools such as JP1 or Tivoli
- Monitor job execution and identify failed, delayed, or abnormal jobs.
- Perform operational troubleshooting and coordinate with relevant technical teams for issue resolution.
- Ensure scheduled processes and application operations run smoothly.
- Perform daily operational checks and monitoring activities.
- Investigate operational incidents and support timely resolution.
- Maintain operational procedures, job schedules, and related documentation.
- Coordinate with application development, support, and business teams when required.
- Support incident, problem, and change management activities related to system operations.
Mandatory Skills
- Experience in System Operations / Application Operations Support
- Hands-on experience with Job Scheduling and Job Management
- Experience in job creation, configuration, monitoring, and maintenance
- Experience with scheduling tools such as: JP1, Tivoli
- Similar enterprise job scheduling tools
- Strong operational troubleshooting and monitoring skills
- Good understanding of batch processing and scheduled jobs
- English communication Mandatory
Skills Required
- Experience in system operations or application operations support
- Hands-on experience with job scheduling and job management
- Experience creating, configuring, monitoring, and maintaining jobs
- Experience with JP1, Tivoli, or similar enterprise job scheduling tools
- Strong operational troubleshooting and monitoring skills
- Good understanding of batch processing and scheduled jobs
- English communication skills
Nagarro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.
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Pay Growth & Progression — Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
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Flexible Benefits — Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
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Healthcare Strength — Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).
Nagarro Insights
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
