Hello, we’re Belong.
We partner with regional payers to deliver Medicare Advantage and Special Needs Plan products.
With a dual focus on data-driven, proactive clinical intervention and unwaveringly empathetic patient experience, Belong has completely reimagined health insurance for seniors and other Medicare-eligible individuals who have been disregarded and deprioritized for far too long.
We believe that only by recognizing individuals can we make communities strong.
Belong Health. Kinder, more supportive care.
Summary
The Associate Software Engineer (IT Operations & AI Development) is a hands-on, cross-functional role responsible for supporting IT Operations automation, AI and software development, and ongoing SOC2 and HIPAA compliance sustainment. This role combines workflow automation, applied AI experimentation, and operational problem-solving to improve efficiency, visibility, and reliability across the organization.
This role works closely with Engineering, IT Operations, Compliance, and business stakeholders to automate manual processes, build AI-based proofs of concept, and reinforce audit-ready compliance practices, while integrating seamlessly into cross-functional teams.
Essential Job Duties and Responsibilities
- Develop AI-based proofs of concept that support productivity and innovation objectives.
• Automate manual and operational IT processes, including report reconciliation and file status dashboards.
• Build and maintain automated workflows that reduce manual overhead and improve operational visibility.
• Contribute to AI development and software engineering efforts across IT Operations.
• Assist in maintaining and strengthening the organization’s SOC2 and HIPAA compliance posture.
• Support compliance documentation, evidence gathering, and process alignment for audit readiness.
• Investigate and troubleshoot operational and production issues.
• Quickly learn and apply new tools to translate ideas into working solutions.
• Serve as a cross-functional contributor bridging operations, compliance, and innovation.
• Develop and maintain clear documentation of processes, automations, and solutions.
Supervisory Responsibilities
- This role does not directly supervise staff but may lead or coordinate cross‑functional technical initiatives.
Required Professional Experience and Qualifications
- 2 - 4 years in software engineering, IT operations, or a related technical role (relevant internship experience considered).
• Experience automating manual or operational workflows.
• Exposure to AI/ML tools and the ability to build working proofs of concept.
• Ability to work effectively across engineering, operations, and compliance teams.
• Strong communication skills and high responsiveness.
• Demonstrated accountability and ownership beyond assigned tasks.
• High learning agility and a problem-solving mindset.
Preferred Professional Experience and Qualifications
- Experience supporting SOC2 and/or HIPAA compliance initiatives.
• Experience with healthcare data or other regulated environments.
• Familiarity with scripting and automation tools.
• Experience building dashboards or reporting automations.
• Background in cross-functional or operationally embedded engineering roles.
Education, Training, License and Certification
- Bachelor’s degree required; degree in Computer Science, Engineering, or a related field preferred.
Work Environment
The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Quiet, computer‑based, mostly sedentary environment.
• May require lifting to 15 pounds.
• Reasonable accommodations available as needed.
Travel
- Minimal travel required (less than 10%).
Salary Range
$60,000-111,000 (Starting Salary typically at entry level of pay range)
Equal Employment Opportunity
Belong Health is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.
Belong Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.
Our organization participates in E-Verify to confirm the eligibility of employees to work in the United States. (Nuestra organización participa en E-Verify para confirmar la elegibilidad de los empleados para trabajar en los Estados Unidos.)
Skills Required
- 2-4 years in software engineering, IT operations, or related technical role (relevant internship experience considered).
- Experience automating manual or operational workflows.
- Exposure to AI/ML tools and ability to build working proofs of concept.
- Ability to work effectively across engineering, operations, and compliance teams.
- Strong communication skills and high responsiveness.
- Demonstrated accountability and ownership beyond assigned tasks.
- High learning agility and a problem-solving mindset.
- Bachelor's degree (Computer Science, Engineering, or related field preferred).
- Experience supporting SOC2 and/or HIPAA compliance initiatives.
- Experience with healthcare data or other regulated environments.
- Familiarity with scripting and automation tools.
- Experience building dashboards or reporting automations.
- Background in cross-functional or operationally embedded engineering roles.
What We Do
Belong Health delivers a more compassionate, straightforward insurance experience for Medicare-eligible individuals by partnering with regional health plans to help them launch or grow market-leading Medicare Advantage and Special Needs Plans. High-quality health care should be accessible to all, and local, regional health plans are best positioned to serve their communities as their trusted health insurance partners.
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