Sales Operations Associate
Reports To: Senior Manager, Sales Operations
Business Unit: Finance, Accounting
Work Location: Gurugram with a minimum of 3 days per week’s work from office
Shift Timing: 3:30 PM IST to 12:30 AM IST
Position Summary
GLG is seeking a dynamic and self-motivated Associate to join our Sales Operations team. This role is ideal for someone who is detail-oriented, customer-service focused, and thrives in a fast-paced environment. You will play a critical part in supporting the operational aspects of our contracting process as the company transitions from one BRRP system to another.
As a Sales Operations Associate, you will partner closely with the Business Development team and collaborate across multiple departments worldwide. Your work will directly impact the success of our sales operations, helping to streamline processes, reduce errors, and deliver exceptional service to internal stakeholders and clients.
Position Responsibilities include (but are not limited to):
- Review and validate contract setups in Salesforce to ensure smooth system transitions.
- Support Salesforce account management, including activating new accounts and updating opportunity statuses.
- Respond to inbound requests from account managers and business development professionals regarding contracts, renewals, and invoicing.
- Set up contracts in Salesforce once completed and signed.
- Maintain accurate Salesforce records to support Accounting’s review of strategic projects (e.g., delivery evidence, internal approvals).
- Partner with the Billing Analyst to ensure purchase orders are received from clients requiring them.
- Assist with managing GLG Library access for client users.
Position Requirement:
- 2+ years of relevant experience.
- Graduation in commerce or accounting.
- Must be highly organized and detail oriented with the ability to manage multiple tasks at one time; this role is very hands on and requires someone who will "roll up their sleeves".
- Must be customer-service oriented with excellent communications skills and the ability to develop effective working relationships across the Company's operations.
- Experience with Salesforce and Microsoft Excel a plus.
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Skills Required
- Around 2+ years of relevant experience
- Highly organized and detail oriented with ability to manage multiple tasks and be hands-on
- Customer-service oriented with excellent communication skills and ability to develop effective cross-functional relationships
- Experience with Salesforce
- Experience with Microsoft Excel
- Work location: Gurugram with minimum of 3 days per week in office
- Shift timing: 12 PM IST to 9 PM IST
GLG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GLG and has not been reviewed or approved by GLG.
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Healthcare Strength — Benefits are viewed as stronger than base pay, with comprehensive medical, dental, and vision coverage starting on day one. Feedback suggests mental health support and wellness programs add meaningful value even when salary is criticized.
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Retirement Support — 401(k) and Roth 401(k) with employer match are often highlighted as a solid part of the package. Feedback suggests retirement benefits stand out even when base pay is considered average.
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Leave & Time Off Breadth — Flexible or unlimited PTO plus company holidays are consistently described as valuable components of the package. Feedback suggests time‑off policies are attractive when team culture supports using them.
GLG Insights
What We Do
GLG is the world’s insight network. We connect decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Our network of experts is the world’s largest and most varied source of first-hand expertise, and we recruit hundreds of new experts every day. We bring the power of insight to every great professional decision. Visit GLGinsights.com. For information regarding GLG’s practices with respect to personal information, please visit our privacy policy at https://glginsights.com/privacy-policy/
Why Work With Us
In addition to our unique business model, GLG boasts a diverse culture of smart, dynamic professionals across our 20 global offices.
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