• Execute promotional builds across email, SMS, push, site and app from setup
through launch.
• Manage and perform final QA of promo content, ensuring accuracy in offer details, linking, and customer experience.
• Build and validate promo codes, ensuring correct logic, eligibility, and functionality.
• Coordinate timelines and deliverables across Marketing, Creative, and Merchandising, to ensure on‑time promo launches.
• Keep management and cross-functional partners notified of progress and/or
deviation from project schedule.
• Assesses resources and capacity when making decisions on feasibility, support,
risk etc.
• Lead cross‑functional promo reviews, capture feedback, and drive follow‑ups to
completion.
• Support troubleshooting for promo‑related issues and partner with internal teams or vendors to resolve them.
• Update promo documentation to maintain shared knowledge base.
• Identify opportunities to streamline promo workflows and improve processes.
• Working knowledge of digital marketing channels, including hands‑on experience
with email or site deployment tools.
• Strong attention to detail with a drive for accuracy and quality assurance.
• Ability to coordinate and influence cross‑functional teams to meet deadlines and
deliver high‑quality work.
• Solid project management skills with experience managing timelines, requirements,
and stakeholder communication.
• Excellent written and verbal communication skills, with the ability to clearly
articulate issues and drive alignment.
• Bachelor’s degree or equivalent.
• 2–4 years of task planning and digital execution experience.
• Experience with promo setup, QA, or offer management is a plus.
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
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