Associate Process Manager

Reposted 14 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Mid level
Analytics
The Role
Implement and manage Braze SDK integration for mobile apps, ensure accurate user data tracking, troubleshoot issues, optimize app performance, and collaborate with teams on integration efforts.
Summary Generated by Built In

Key Responsibilities

  • Implement and manage Braze SDK integration across iOS and Android applications 
  • Design and implement event tracking aligned with the defined data model 
  • Ensure accurate capture and transmission of user data and events to Braze 
  • Validate tracking accuracy and data consistency across devices and app versions 
  • Conduct testing of SDK functionality and troubleshoot integration issues 
  • Monitor and optimize app performance related to SDK implementation 
  • Collaborate with backend, data, and marketing teams to ensure seamless integration 
  • Support release cycles by ensuring stability and compatibility of Braze features 
  • Follow best practices for security, privacy, and user experience


Core Requirements

  • 4+ years of experience in mobile application development (iOS and/or Android) 
  • Hands-on experience with Braze SDK or similar mobile engagement platforms 
  • Strong expertise in SDK integration, push notifications, and in-app messaging 
  • Experience implementing event tracking and analytics instrumentation
  • Proficiency in native mobile app development for iOS and/or Android
  • Strong understanding of app performance optimization  and debugging 
  • Experience in testing, validation, and troubleshooting mobile integrations 
  • Ability to work with cross-functional teams and deliver high-quality implementations 


Preferred Skills

  • Braze Certified Android SDK is a plus

  • Experience with MarTech or customer engagement platforms 

  • Familiarity with REST APIs and backend integrations 

  • Understanding of data privacy, consent management, and compliance 

  • Experience working in multi-region or large-scale app deployments 

  • Exposure to CI/CD pipelines and mobile release management

About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Skills Required

  • 4+ years of experience in mobile application development (iOS and/or Android)
  • Hands-on experience with Braze SDK or similar mobile engagement platforms
  • Strong expertise in SDK integration, push notifications, and in-app messaging
  • Experience implementing event tracking and analytics instrumentation
  • Proficiency in native mobile app development for iOS and/or Android
  • Strong understanding of app performance optimization and debugging
  • Experience in testing, validation, and troubleshooting mobile integrations
  • Ability to work with cross-functional teams and deliver high-quality implementations

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

Similar Jobs

In-Office
Mumbai, Maharashtra, IND
12544 Employees
In-Office
Mumbai, Maharashtra, IND
12544 Employees
In-Office
Mumbai, Maharashtra, IND
12544 Employees
In-Office
Mumbai, Maharashtra, IND
12544 Employees

Similar Companies Hiring

Northslope Thumbnail
Artificial Intelligence • Information Technology • Software • Analytics • Consulting • Generative AI
London, GB
100 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Milestone Systems Thumbnail
Artificial Intelligence • Security • Software • Analytics • Big Data Analytics
Lake Oswego, OR
1500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account