Our Mission is to act as world-class business partners in delivering the best possible employee experience regarding payroll matters, to ensure data quality and accuracy in support of Trustly’s operation and growth, and to ensure compliance with government agencies and all relevant regulations and requirements.
What you will do:
Payroll Support: Assist with the monthly payroll cycle by collecting data, validating inputs, checking for discrepancies, and supporting final closing activities.
Vendor Coordination: Coordinate with our external payroll BPO to ensure data is submitted on time, and assist with collecting necessary documentation for statutory reporting (eSocial).
Benefits Operations: Administer employee benefits (health, dental, meal vouchers, life insurance). Assist with monthly reconciliations and review vendor invoices for accuracy before passing them to Accounting.
Time-Off & Leave Tracking: Track and monitor vacation schedules, sick leaves, and time-off requests. Support ensuring calculations for vacations and terminations are processed accurately and within local deadlines.
Onboarding & Data Entry: Execute the payroll and benefits setup for new hires during the onboarding process. Maintain accurate and up-to-date employee records across all Payroll and HR systems.
Reimbursements & Reporting: Process employee expense reimbursements through payroll. Assist in compiling monthly data for routine reports (such as benefits utilization and cost tracking).
Employee Customer Service: Act as the first line of support for employees' day-to-day inquiries regarding payroll, benefits, and time-off, escalating complex issues when necessary.
Who are you:
Experience working with payroll vendors (BPO) and Payroll & HR systems.
Analytical skills with attention to detail and accuracy.
Ability to manage multiple processes and deadlines in a fast-paced environment.
Strong communication skills and ability to support employees and stakeholders.
Advanced English and Portuguese (Mandatory).
Intermediate to advanced French (with opportunities to interact with the French payroll).
Experience in Payroll and Benefits administration (If in Brazil or France).
Experience in multinational companies.
Familiarity with HR/payroll systems.
Familiar with Brazilian labor laws and statutory requirements (e.g., eSocial).
Preferred Skills:
Skills Required
- Experience working with payroll vendors
- Experience in Payroll and Benefits administration
- Familiarity with HR/payroll systems
- Knowledge of Brazilian labor laws and statutory requirements
Trustly Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustly and has not been reviewed or approved by Trustly.
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Parental & Family Support — Gender‑neutral paid parental leave in North America is positioned as a strong part of the package. The offering is presented as a meaningful support for families.
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Leave & Time Off Breadth — Generous PTO is consistently highlighted across U.S. benefit descriptions. Time off availability is portrayed as a notable component of the total package.
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Equity Value & Accessibility — Equity and stock programs, including equity grants and in some cases an ESPP, are emphasized as part of total rewards. These elements are described as lifting overall compensation perceptions when base‑pay views vary.
Trustly Insights
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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