Associate- Operations

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

This is an entry-level role within the EFS operations team, focused on executing routine financial transactions with accuracy and consistency. The Associate is responsible for validating inputs, processing data as per defined procedures, and supporting basic issue resolution under close supervision.

Key Responsibilities

• Record and apply customer payments (cash, checks, ACH, credit cards)

• Monitor accounts for outstanding balances and follow up on past-due invoices

• Assist with customer account reconciliations and resolve billing discrepancies

• Maintain accurate and organized accounts receivable records

• Respond to customer inquiries regarding invoices, statements, and payments

• Prepare basic aging reports and support collections efforts

• Follow company policies, procedures, and internal controls

• Perform other accounting or administrative duties as assigned

Skills & Expertise:

• Basic understanding of accounting principles and journal entries.

• Attention to detail and accuracy in handling financial information.

• Ability to follow structured procedures and meet deadlines.

• Excellent communication skills and willingness to learn.

• Collaborative mindset with an initiative-taking approach to problem-solving.

• Familiarity with MS Excel and ERP systems is a plus.

Education

• Bachelor’s degree in commerce, Accounting, Finance, or related discipline

Experience

• 0-1 years of accounting experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

Shift Time

Recruiter Info

Dipti Murudkar

[email protected]

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.