Associate - Operations

Posted Yesterday
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Dhaka
In-Office
Entry level
Software • Conversational AI • Generative AI
The Role
The role involves validating user information, participating in client calls, and completing tasks accurately with high attention to detail and time management.
Summary Generated by Built In

About Quantanite:
Quantanite is a leading Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, empowering fast-growing companies and global brands to optimize their operations. By combining automation with human expertise, we deliver seamless customer experiences and exceptional business outcomes. With operations across four continents, we are a diverse, dynamic, and ambitious team looking for individuals who share our values and vision. We are currently over 2,100+ professionals supporting global clients worldwide.


About the Role:
We are hiring Fresh Graduates who are fluent in English and have basic proficiency in MS Office, Google Suite, and Internet research. Candidates must be able to work with changes in work hour and work days. Please check the details below for full details:

Working Hours: 10 AM to 7 PM.

Working Days: Monday to Friday (Subject to change from time to time)

Work Mode: Work from Office

What you'll do?

  • Follow client instructions and validate and verify user-provided information by checking through Google Maps navigation, ensuring high accuracy and error-free work.
  • Report task completion to the Team Leader promptly and escalate any issues when necessary.
  • Participate in client calls and follow instructions to execute tasks accurately
  • Complete tasks within daily deadlines while maintaining full attendance, quality standards, and operational requirements.

Who can apply?

  • Educational Qualifications: Graduate in any discipline.
  • Functional/Technical skills: Good online research skills, basic knowledge on Google Sheets or MS Excel, Good proficiency in English.
  • Behavioral Competencies & Aspects: Disciplined and organized, Good attention to details, Quick learner, Positive attitude.
  • English Proficiency: Good reading and writing ability, Basic verbal and listening ability.
  • Ability to adapt to changes: The candidate must be able to adapt with minor changes in work hours and major changes in work days. Sometimes work during weekends will be there (subject to overtime payment).

What You'll Get:

  • Competitive salary
  • Monthly allowances for transportation & food
  • Overtime compensation
  • Two annual festival bonuses (after one year of continuous service)
  • Clear career progression pathways
  • Monthly and annual rewards and recognition programs
  • Paid annual leave and additional paid leave days

Career Growth & Development:
At Quantanite, we believe in continuous learning and career progression. You will have a personal development plan to enhance your skills, with the guidance and support of your manager. As we continue to grow, you will have opportunities to take on greater responsibilities and advance in your career.


Ready to Start Your Career with Us?
If you're looking for a career with purpose, potential, and professional growth, apply today! We look forward to welcoming you to our team at Quantanite.

Interested candidates are requested to apply soon.

Top Skills

Google Suite
MS Office
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The Company
HQ: London
2,135 Employees
Year Founded: 2014

What We Do

We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter.

Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them.

Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges.

To learn more visit us at www.quantanite.com.

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