Associate - Operations

Reposted 2 Days Ago
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Dhaka, BGD
In-Office
Entry level
Software • Conversational AI • Generative AI
The Role
The Associate - Operations role involves data entry, online research, and report generation while supporting client instructions in a team environment.
Summary Generated by Built In

About Quantanite
Quantanite is a leading Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, empowering fast-growing companies and global brands to optimize their operations. By combining automation with human expertise, we deliver seamless customer experiences and exceptional business outcomes. With operations across four continents, we are a diverse, dynamic, and ambitious team looking for individuals who share our values and vision. We currently have over 1,500+ professionals supporting global clients worldwide.


About the Role:
The Data Mapping Agent is a critical role supporting a New York-based C-level advisory firm. You will be responsible for identifying high-level executive talent (C-suite and Senior Management) to help Private Equity firms make informed investment decisions. This is a high-quality, high-nuance role. We are not looking for simple data entry; we need agents who can think critically, verify complex professional histories, and provide strategic insights into the executive landscape.


Key Responsibilities:

  • Talent Mapping: Conduct deep-dive research to identify top-tier executives within specific sectors (Tech, Healthcare, Industrials, etc.).
  • Data Accuracy: Populate standardized Excel templates with executive contact info, career history, and current roles.
  • Critical Verification: Go beyond the surface level to verify if an executive has moved into a new full-time role or board position. Accuracy is the #1 priority to ensure the NYC outreach team has reliable data.
  • Strategic Suggestion: Analyse the project scope and proactively suggest additional companies or "bonus" profiles that fit the client’s investment criteria.
  • Quality Control: Self-audit all work to ensure "nuance" is captured-identifying details that automated tools often miss.

Requirements:

  • Strong English Communication skills.
  • Fresh graduate from any discipline.
  • Think strategically; going beyond basic instructions, quick learner and Highly adaptable and agile
  • Expert knowledge of LinkedIn, advanced Google searches, and business news outlets.
  • High proficiency in Excel for data organization and formatting.
  • Consistently produce high-quality work under tight deadlines.

What We Offer:

  • Competitive Salary
  • Monthly Allowances (Transportation, Food, and Night Shift Allowance)
  • Extra Work Payments
  • Yearly Vacation Leave Allowance
  • Paid Leaves
  • Festival Bonuses (After 1 year of continuous employment)
  • Monthly & Yearly - Rewards & Recognition Programs

Career Growth & Development:
At Quantanite, we believe in continuous learning and career progression. You will have a personal development plan to enhance your skills, with the guidance and support of your manager. As we continue to grow, you will have opportunities to take on greater responsibilities and advance in your career.


Ready to Start Your Career with Us?
If you're looking for a career with purpose, potential, and professional growth, apply today! We look forward to welcoming you to our team at Quantanite.

Skills Required

  • Strong English reading and writing skills
  • Willingness to work in rotational shifts
  • Graduated from any discipline or final-year student with no pending classes
  • Proficiency in MS Excel/Google Sheets and Internet Research
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The Company
HQ: London
2,135 Employees
Year Founded: 2014

What We Do

We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter. Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them. Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges. To learn more visit us at www.quantanite.com.

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