Jobs at Quantanite

The role involves validating user information, participating in client calls, and completing tasks accurately with high attention to detail and time management.

The Global Product Marketing Lead will manage the marketing narrative, sales enablement, and positioning for the Quantanite IQ and AI-led services. Responsibilities include creating messaging, developing sales enablement tools, coordinating go-to-market launches, and capturing competitive intelligence.

The role involves handling escalated customer support tickets, performing root cause analysis, and maintaining documentation and reporting on team performance initiatives.

Identify training needs, develop learning content, and support the delivery of training programs to foster employee growth.

Lead end-to-end delivery of complex, multi-stakeholder client projects across international teams. Serve as primary client contact, manage timelines, risks, budgets, and quality; coordinate cross-functional teams, facilitate governance, maintain project documentation, and occasionally travel for workshops and go-lives.

Provide day-to-day IT support (hardware, software, networking) for operations; maintain IT assets and records; configure user accounts, OS and security (antivirus, firewall, Active Directory); manage LAN/WAN and ISP liaison; resolve tickets per SLA; and complete technical clearance for exiting employees. May work night shifts.

The role involves reviewing work trackers, retrieving documentation, renaming and uploading files, and updating internal systems. Candidates must adapt to changing work hours, primarily during the night shift.

The Tech Project Manager will define and execute the vision for generative AI products, manage cross-functional teams, and oversee project lifecycles to enhance competitiveness and user experience.

As an Operations Associate, you'll perform data entry, back-office activities, online research, and collaborate with team leaders to meet targets in a dynamic environment.

The Associate - Operations role involves data entry, online research, and report generation while supporting client instructions in a team environment.

The AI Engineer will design and develop cognitive data solutions using AI technology, manage data pipelines, and lead cross-functional teams to deliver scalable solutions.

Design and develop AI-based platforms for extracting and managing data from various sources, implementing data pipelines, and collaborating with stakeholders.

The Quality Assurance Lead oversees QA processes, manages teams, develops procedures, and ensures compliance with quality standards and regulations.

Manage front desk operations including visitor screening and log maintenance, inspect facilities (female washroom), verify and log front-desk equipment and assets, receive and distribute parcels/documents, confirm staff attendance, escalate issues to management, and enforce security and asset-movement policies.

The HR Business Partner supports operational HR functions, employee relations, talent management, and compliance in a BPO environment.

The Junior Account Executive drives business growth by identifying and qualifying commercial opportunities, utilizing sales acceleration tools, and engaging prospects in meaningful conversations to progress deals.

The Junior Account Executive drives new business growth through outbound prospecting, opportunity qualification, deal progression, and sales pipeline development, focusing on technology-enabled customer experience solutions.

As a Support Software Engineer, you'll troubleshoot complex customer issues, analyze patterns, improve processes for the support team, and engage with customers for insights and solutions.