The Role
Manage end-to-end order lifecycle: receive, verify, process orders, coordinate invoicing, validate partner documents, ensure dispatch, monitor order status, resolve issues, maintain records, and analyze operational data to improve processes.
Summary Generated by Built In
Job Title: Associate – Operations
Location: Bangalore (On-Site)
About Teachmint:
At Teachmint, we believe that education moves the world forward and deserves the best technology. As a pioneer in AI-powered educational technology, we deliver a unified ecosystem. We bring together AI, a connected classroom app, and smart hardware in one place. This ensures teachers spend less time managing tools and more time teaching. Our mission is to transform learning one classroom at a time — giving every educator the tools to teach at their best. Today, Teachmint’s app is available in more than 90 languages, powering educational infrastructure across 10-plus countries with offices in Bengaluru, Singapore, Dubai, and Manila. Discover our complete solutions at www.teachmint.com.
About the Role:
We are looking for a detail-oriented and proactive Associate - Operations to manage the end-to-end order
management process and ensure seamless execution of operational activities. The ideal candidate will be
responsible for handling the complete order lifecycle—from receiving and verifying orders to invoicing,
partner document validation, and coordinating dispatch. This role requires strong analytical skills, attention
to detail, and the ability to collaborate effectively with cross-functional teams.
Key Responsibilities:
- Manage the complete order management lifecycle, from order receipt to successful dispatch.
- Receive, verify, and process customer orders with accuracy and completeness.
- Coordinate invoice generation and ensure timely order processing.
- Collect, verify, and maintain partner documentation required for order fulfillment.
- Coordinate with internal stakeholders to ensure timely dispatch of orders.
- Monitor order status and proactively resolve operational issues to ensure smooth execution.
- Maintain accurate operational records, reports, and documentation.
- Analyze operational data and business metrics to identify trends and improve processes.
- Coordinate with cross-functional teams, including Sales, Finance, Logistics, and
- Customer Support, to ensure seamless order fulfillment.
- Ensure adherence to internal operational processes and service-level timelines.
Skills & Competencies:
- 1–3 years of experience in Operations, Order Management, Supply Chain Operations, or Business Operations.
- Hands-on experience in end-to-end order management, including order processing, invoicing, documentation, and dispatch coordination.
- Strong analytical skills with the ability to understand business metrics and operational data.
- High attention to detail and accuracy in handling operational tasks.
- Good communication and stakeholder coordination skills.
- Ability to work with data and support business operations effectively.
- Proficiency in spoken and written English.
- Hands-on experience with Microsoft Excel or Google Sheets.
- Experience working with ERP or Order Management Systems will be an added advantage.
- Bachelor's degree in any discipline.
- Immediate joiners are preferred.
- Candidates should be based in Bangalore or willing to relocate.
Why Teachmint:
- Distinctive team: Our team is an inspiration powerhouse built with the best minds from the
- startup, consulting, and corporate ecosystem.
- Empowering role: You get a high-growth, high-impact role with immense learning and career progression opportunities.
- Marquee investors: We are backed by leading investors with deep expertise in EdTech,
- including Learn Capital, Lightspeed Ventures, and others.
- Culture of a caring meritocracy: Work in a collaborative environment with inspirational leaders, an ultra-modern office space, and free unlimited food.
- Market-leading compensation: If we like you, we'll make sure you like our offer
What Sets Teachmint Apart:
- A culture of innovation and collaboration where every voice matters.
- An opportunity to contribute to transforming education through technology.
- Continuous learning and career growth opportunities.
- Work alongside passionate teams building products that create real impact in the education ecosystem.
Join Teachmint and be a part of transforming the future of education through operational
excellence!
Disclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated
to providing equal opportunities in all aspects of employment, including recruitment, training, and
development of employees, which encompasses promotions, transfers, assignments, and various
benefits. Teachmint Technologies strictly prohibits discrimination in the workplace based on colour,
disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins,
religious beliefs, or age.
Skills Required
- 1-3 years experience in Operations, Order Management, Supply Chain Operations, or Business Operations
- Hands-on experience in end-to-end order management including order processing, invoicing, documentation, and dispatch coordination
- Strong analytical skills and ability to understand business metrics and operational data
- High attention to detail and accuracy in handling operational tasks
- Good communication and stakeholder coordination skills
- Ability to work with data and support business operations effectively
- Proficiency in spoken and written English
- Proficiency with Microsoft Excel or Google Sheets
- Experience working with ERP or Order Management Systems
- Bachelor's degree in any discipline
- Immediate joiners preferred
- Candidates should be based in Bangalore or willing to relocate
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The Company
What We Do
We’re on a mission to expand the potential of Education. Teachmint is a leading provider of education-infrastructure solutions, powering the education ecosystem to deliver inspired learning outcomes. Since inception, we have enabled millions of educators to create global, future-ready classrooms with our proprietary classroom technology. With our innovative and powerful SaaS solutions, Teachmint today is catering to end-to-end needs of all education providers; from K-12 schools to after-school tutoring, universities, creators and even edtechs. If you want to be a part of this mission, check out our openings and apply now: https://teachmint.freshteam.com/jobs Discover Teachmint: teachmint.com/about twitter.com/teachmintapp facebook.com/teachmintapp instagram.com/teachmintapp blog.teachmint.com/
