Associate Operations Analyst

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Job Description:

We’re looking for an Associate Operations Analyst to join our Global Batch Operations team at MBPS. In this role, you are expected to Monitor Production Application/Batch Processing to avoid the risk of data loss.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Monitor Production Application/Batch Processing to avoid the risk of data loss
• Maintain a timely overnight production schedule and minimize any incident that can cause business outage.
• Present complex ideas clearly, manages the complexities of integrating new technologies
• Influence individuals across business boundaries to achieve objectives

Qualifications:

• Education: Bachelor's Degree holders in IT/Computer Science/Computer Engineering etc.
• Experience: At least 2 to 3 years relevant experience
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
• Minimum Skills to Hire/Must Haves:
  • Two to three years work experience related to Batch Operations. Strong knowledge of technology platforms and environments. (Mainframe, AIX, Linux, Windows, Unix)
  • Background in custom reporting skills using SQL and Oracle. Understanding of job types, JavaScript, and triggers used for CA WLA job processing
  • Ability to work independently (this is a 24x7 shift and may require periods with no on-site supervision)
  • Experience in code deployment and incident escalation engaging offshore support is preferred
  • Understanding of basic change management principle is an advantage

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid