Associate, Market Operations

Posted Yesterday
Hiring Remotely in United States
Remote or Hybrid
62K-77K Annually
Entry level
Consumer Web • Gaming • Mobile • News + Entertainment • Software
Jackpocket gives lottery fans an easy, secure way to order lottery tickets from their phone.
The Role
Manage prediction-market operations, including market creation, configuration, launches, settlements, member support, real-time surveillance, KPI reporting, and issue escalation. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to maintain compliant, liquid, and smoothly functioning markets. The role requires shift flexibility for surveillance coverage and may require obtaining a state gaming license.
Summary Generated by Built In

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As an Associate, Market Operations you’ll play a critical role in safeguarding the integrity of DraftKings’ prediction markets. Working at the intersection of regulation, surveillance, and operations, you’ll help ensure our markets are fair, compliant, and built to scale. From assisting with trade practice surveillance to communicating directly with regulators, your expertise will help shape a trusted, future-ready exchange in a rapidly evolving regulatory landscape.


What you’ll do as an Associate, Market Operations
  • Manage market activity including market creation, market configuration, coordinate launch timing and conduct settlement procedures.
  • Provide operation support to Exchange Members on connectivity, market metadata, and market resolution.
  • Conduct real-time market surveillance coverage to identify anomalies and escalate trade practice violations.
  • Monitor market activity to track KPIs and produce reports for internal analytics.
  • Collaborate with the engineering and market structures team on operational requirements for new features and launches.
  • Manage the relationship with the Exchange’s Clearinghouse partner to ensure timely and accurate funding for Exchange Member accounts.
  • Working with ecosystem partners to ensure that markets are operating smoothly with sufficient liquidity.
What you’ll bring
  • Exceptional written and verbal communication skills with ability to work with partners across engineering, regulatory, analytics, and product team.
  • Understanding of market structure including order book, matching engine, market states, trading dynamics, and market ecosystems.
  • High attention to detail and a bias for action when resolving time-sensitive issues.
  • Enthusiasm for prediction markets, sports trading, or financial markets.
  • Flexibility to provide shift coverage as needed for real-time market surveillance.
  • Experience in a trading role is a plus but not required.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 61,600.00 USD - 77,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Exceptional written and verbal communication skills
  • Ability to collaborate with engineering, regulatory, analytics, and product teams
  • Understanding of market structure, including order books, matching engines, market states, trading dynamics, and market ecosystems
  • High attention to detail and ability to resolve time-sensitive issues
  • Enthusiasm for prediction markets, sports trading, or financial markets
  • Flexibility to provide shift coverage for real-time market surveillance
  • Experience in a trading role
  • Obtain a gaming license issued by the appropriate state agency, if required for the role
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The Company
HQ: New York, NY
330 Employees
Year Founded: 2013

What We Do

Jackpocket is creating a more convenient, fun, and responsible way to take part in the lottery. The first licensed third-party lottery app in the United States, Jackpocket offers players a secure way to order official state lottery tickets, such as Powerball, Mega Millions, and more. Lottery players use Jackpocket to place ticket orders for their favorite games, check lottery results, join lottery pools with other Jackpocket players, and turn on Autoplay so they never miss a drawing. Jackpocket is available in Arizona, Arkansas, Colorado, Idaho, Maine, Massachusetts, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oregon, Texas, Washington, D.C., and West Virginia with many new markets on the horizon.

Why Work With Us

Our dedicated team of superhumans (and an adorable office pup or two) are making waves in an $80 billion industry. We believe transparency, teamwork, and a healthy dose of daily fun are key to creating Worktopia. Jackpocketeers are supportive, forward-thinking, and truly enjoy spending time together. Come join us for the long haul!

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