Jobs at Jackpocket

Develop and optimize digital acquisition and retention campaigns across paid social, programmatic, and paid search. Manage media strategies, A/B testing, creative workflows, agency relationships, and cross-functional execution. Analyze campaign performance with Marketing Analytics and translate insights into optimization recommendations. The role requires managing multiple priorities, coordinating campaign delivery, and using AI tools including Claude.

Lead frontend development for high-traffic customer-facing applications. Own frontend architecture, improve performance, accessibility, scalability, and cross-platform stability. Design and ship production-grade interfaces, contribute to design systems and tooling, resolve complex browser and device issues, and mentor engineers. Collaborate with product managers, designers, and engineering teams to deliver intuitive features and guide technical direction.

Build and moderate DraftKings’ Discord community by engaging sports betting fans, creating real-time content and events, responding to questions, monitoring sentiment, and sharing community insights cross-functionally. Support live-event coverage during evenings, weekends, and major sporting moments while maintaining a welcoming, responsible, and trusted community environment.

Handles general litigation and legal risk, including assessing lawsuits and complaints, drafting court filings, supporting disputes, resolving legal threats, representing the company in small claims court, and responding to regulatory inquiries. Provides practical legal guidance to internal teams, collaborates with outside counsel, and supports investigations and litigation strategy.

Contributes to full-stack feature development for real-time, event-driven systems using microservices and microfrontends. Writes tested, scalable code; participates in architecture discussions; uses observability tools to troubleshoot and monitor systems; supports deployments and on-call workflows; and collaborates with senior engineers while continuously developing technical skills.

Supports and optimizes creative marketing production workflows, including intake, approvals, quality assurance, delivery, and reporting. Configures platforms such as Airtable and Figma, builds automated workflows and reusable templates, applies AI tools to improve efficiency and documentation, identifies process bottlenecks, and supports technology testing and rollout. Partners across creative, marketing, analytics, legal, and technical teams while maintaining metadata, standards, documentation, and quality controls.

Build and maintain scalable backend systems and APIs supporting real-time sports betting experiences for millions of customers. Responsibilities include end-to-end software development, production issue resolution, performance and reliability improvements, automated testing, cross-functional collaboration, and mentoring engineers.

Lead DraftKings’ enterprise procurement strategy, strategic sourcing, category management, supplier relationships, negotiations, and procurement transformation. Manage and develop a high-performing team, partner with executives, optimize supplier value, mitigate commercial and operational risk, and use financial analysis, market intelligence, analytics, AI, and automation to improve procurement performance.

Leads knowledge management strategy and a team of knowledge writers, overseeing content quality, information architecture, governance, and lifecycle management. Partners cross-functionally to translate complex processes into accessible content for customers and employees. Drives projects, analytics-based improvements, and AI-powered search and automation initiatives to improve knowledge discovery, operational efficiency, and customer experience.

Develop and architect scalable iOS applications used by millions of customers. Lead mobile engineering practices involving clean architecture, dependency injection, performance optimization, testing, reliability monitoring, and maintainable code. Collaborate with Product, Design, and Engineering teams to deliver features, stay current with iOS technologies, and promote technical excellence across the iOS engineering community.

Manage prediction-market operations, including market creation, configuration, launches, settlements, member support, real-time surveillance, KPI reporting, and issue escalation. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to maintain compliant, liquid, and smoothly functioning markets. The role requires shift flexibility for surveillance coverage and may require obtaining a state gaming license.

Engage high-potential and prospective VIP players across communication channels, build lasting relationships, evaluate VIP program eligibility, optimize player engagement strategies, support onboarding improvements, and contribute to customer acquisition during new state launches. The role requires client-facing experience, analytical thinking, flexibility for nights and weekends, travel, and obtaining required state gaming licenses.

Build and operate backend systems, APIs, integrations, automation workflows, and enterprise knowledge infrastructure for AI-driven applications. Develop retrieval pipelines, vector database systems, RAG and agent capabilities, observability, and platform tooling. Improve reliability, scalability, and performance while delivering tested, documented production code and communicating effectively with technical and non-technical stakeholders.

Analyze sportsbook trading operations data using SQL and Snowflake, build dashboards and reporting solutions, investigate operational challenges, identify trends and root causes, and present actionable insights. Collaborate with Analytics and Trading Operations teams to define data requirements, improve measurement frameworks, enhance efficiency, manage risk, and support data-driven decisions.

Develop and maintain high-quality iOS applications using Swift and SwiftUI. Collaborate with product, design, analytics, and engineering teams to deliver features from concept through release. Integrate APIs, manage data and state, optimize performance, troubleshoot reliability issues, participate in code reviews and testing, and use AI-assisted development tools while maintaining ownership of code quality.

Build and maintain scalable backend systems and APIs supporting high-traffic, real-time sports betting applications. Write production code, troubleshoot software issues, optimize reliability and performance, develop automated tests, and collaborate with engineering, product, and design teams to deliver new features. The role requires adapting to changing priorities while applying sound backend development practices in cloud environments.

Supports sportsbook, predictions, and iGaming promotions by resolving second-line customer issues, verifying site content and betting experiences, managing quality assurance and escalations, tracking competitors, and optimizing internal marketing and bonus tools. Collaborates with Customer Experience, Trading, Operations, and Marketing teams. Requires shift flexibility, including evenings and weekends, and may require obtaining a state gaming license.

Manages full-cycle recruiting searches from intake through hire, including sourcing, talent pipeline development, candidate and hiring-team communication, and recruiting data maintenance. Partners with hiring leaders and People Teams to understand workforce needs, provide talent-market insights, and improve hiring workflows. Uses recruiting technology, applicant tracking systems, and AI-enabled tools to support research, sourcing, communication, and candidate experiences.

Owns full-cycle recruiting from intake through hire, partnering with hiring leaders to develop talent strategies, source and engage candidates, build future pipelines, and improve candidate experiences. Uses talent-market intelligence, recruiting data, AI, and emerging recruiting technology to guide hiring decisions and optimize workflows. Maintains recruiting data, advises stakeholders, and contributes to continuous improvements across talent acquisition.

Own end-to-end CRM campaign execution across email, push, and in-app channels, including campaign setup, quality assurance, launch, regulatory compliance, and workflow management. Interpret campaign data, recommend improvements, use AI-powered tools to increase efficiency, and review campaign builds to support quality and junior teammate development. Collaborate with cross-functional partners to deliver accurate, timely customer communications across multiple priorities.