Associate Manager, Microsoft 365 Engineer

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.
The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

ABOUT THE ROLE

As the Associate Manager, Microsoft 365 Engineer you will support SC Johnson’s Microsoft 365 productivity and collaboration services through hands-on administration, engineering support, operational improvements, and practical solution delivery. This role partners with service owners, enterprise architecture, cybersecurity, managed service providers, vendors, and business stakeholders to help deliver secure, reliable, and supportable productivity solutions.

KEY RESPONSIBILITIES

• Serve as a hands-on technical resource for Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft 365 Apps.

• Design and implement Microsoft 365 solutions that balance user experience, security, cost, supportability, and enterprise standards.

• Support escalation and resolution of complex Microsoft 365 incidents, service issues, and platform challenges.

• Contribute to technical standards, service roadmaps, and platform direction in partnership with Microsoft 365 leadership.

• Support modernization, automation, and continuous improvement efforts across productivity and collaboration platforms.

• Provide technical guidance to internal team members, project resources, and managed service providers.

• Partner with cybersecurity, compliance, infrastructure, and architecture teams to ensure solutions align with enterprise requirements.

• Evaluate new Microsoft capabilities, lead proofs of concept, and recommend practical adoption opportunities for SC Johnson.

• Support business case development, licensing optimization, vendor engagement, and technical recommendations for investment decisions.

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s degree in information systems, computer science or related technical discipline.

• Minimum 5 years of experience with a global enterprise-level service.

• 3+ years of hands-on experience performing Microsoft 365 administration activities, including but not limited to Exchange Online mailbox administration, distribution list and shared mailbox management, Teams policy and meeting configuration, SharePoint Online and OneDrive permissions support, Microsoft 365 group administration, user/license troubleshooting, service health review, and PowerShell-based reporting or automation.

• Qualified candidates must be legally authorized to work in the United States without current or future sponsorship for full-time employment.

PREFERRED EXPERIENCES AND SKILLS

• Experience supporting large or global enterprise environments with distributed users and support teams.

• Experience supporting technical initiatives from planning through implementation and operational support.

• Strong troubleshooting, analytical, communication, and problem-solving skills.

• Deep experience in one or more areas: Exchange Online, Teams, SharePoint Online, OneDrive, Copilot, Entra ID, Purview, or PowerShell automation.

• Experience with Microsoft 365 governance, security, compliance, lifecycle management, and adoption practices.

• Experience working with managed service providers, vendors, and Microsoft support/account teams.

• Working knowledge of Microsoft 365 licensing, service planning, and cost optimization.

• Ability to collaborate with engineers, share knowledge, influence without direct authority, and communicate clearly with technical and non-technical audiences.

JOB REQUIREMENTS

• Full-time role aligned to United States business hours, with occasional evening meetings to support global collaboration with the Philippines-based team.

• This role is onsite 5 days per week for the first 90 days. After 90 days, the role is eligible for 1 remote day per week, based on business needs and manager alignment.

• This role is not eligible for relocation.

• Racine based role

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to [email protected]. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.