SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
The HRIS Operations Support, Associate Manager is a key leadership role within the Global HRIS team, responsible for managing a team of Senior Associates who provide frontline support for SC Johnson’s HR technology platforms, including Workday, ServiceNow and other applications and tools.You will combine deep technical expertise, cross-domain ownership, and enterprise collaboration to ensure globally consistent, high-quality support for HR operations. You will demonstrate leadership through subject matter expertise, proactive collaboration, and the ability to influence outcomes across all levels of the organization. The role requires strong project management capabilities, stakeholder engagement, and the ability to coach and enable others across multiple HRIS domains. The work is high in complexity and volume, with significant business impact and visibility.- Lead, coach, and develop a high-performing HRIS support team while fostering accountability, collaboration, and continuous improvement.
- Monitor case queues and performance metrics to ensure timely issue resolution, SLA compliance, and high client satisfaction.
- Provide ongoing feedback and development planning to strengthen individual and team capabilities.
- Collaborate with HRIS Domain Leads, COEs, and regional HR teams to resolve issues and align on process improvements.
- Act as a technical lead across multiple HRIS domains, ensuring system stability, data integrity, and process consistency.
- Drive service excellence by analyzing trends, improving support performance, and meeting key KPIs.
- Manage escalations and lead critical cyclical HRIS activities (e.g., merit planning, profit sharing, salary updates, holiday calendars).
- Oversee knowledge management and training strategies to enable team readiness and drive user adoption of HRIS systems.
Required Skills / Experience / Competencies:
- 5+ years relevant professional experience in HR systems software development and administration
- 3+ years of leadership and project management experience
- Familiarity with Agile/Scrum methodologies
Job Requirements:
Full-time employment
Bachelor's degree preferably in Computer Science
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
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Skills Required
- 5+ years relevant professional experience in HR systems software development and administration
- 3+ years of leadership and project management experience
- Familiarity with Agile/Scrum methodologies
SC Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SC Johnson and has not been reviewed or approved by SC Johnson.
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Strong & Reliable Incentives — Pay is frequently framed as fair or good when bonuses and profit sharing are included, suggesting meaningful upside beyond base salary. The total rewards approach is positioned as benchmarking to market standards and rewarding performance through variable compensation elements.
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Retirement Support — Retirement offerings are repeatedly described as a strength, including 401(k) matching and, in some cases, additional retirement contributions. These programs appear to materially improve perceived total compensation for long-tenure employees and those prioritizing savings benefits.
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Parental & Family Support — Family-oriented benefits stand out, with parental leave, childcare support in certain locations, and recognition for working-parent support programs. This breadth is presented as a distinctive part of the package compared with more narrowly focused benefits offerings.
SC Johnson Insights
What We Do
We’re SC Johnson, a family company at work for a better world™. We are a leading manufacturer of household cleaning products and products for home storage, air care, pest control, shoe care and professional products. SC Johnson’s high-quality products and iconic brands include OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s® Clean Day, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more, and are in homes, schools and businesses in virtually every country worldwide. We’re a fifth-generation, family-owned and led company with 13,000 employees and operations in 70 countries. Founded in 1886 and headquartered in Racine, Wisconsin, we believe that a more sustainable, healthier and transparent world that inspires people and creates opportunities isn't just possible – it's our responsibility. SC Johnson includes both SC Johnson Professional, providing solutions to healthcare, industrial and institutional markets, and SC Johnson Lifestyle Brands, a growing house of like-minded brands working together for bold, transformative growth. Learn more about SC Johnson on our LinkedIn “Life” tab, at https://scjohnson.com or https://jobs.scjohnson.com.
