Associate Manager - HRBP

Posted 8 Hours Ago
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Bogotá, Distrito Capital, COL
In-Office
Mid level
Artificial Intelligence • Analytics
The Role
Supports HR business partnering by interpreting policies, resolving employee relations issues, coaching employees and operational leaders, administering orientations, documenting personnel actions, supporting payroll, and improving HR processes. The role also participates in process optimization projects and requires strong communication, negotiation, relationship management, judgment, and stakeholder-partnering skills.
Summary Generated by Built In
Company Description

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
 

Job Description

Associate HR Managers in this role gets to:

  • Shape workplace culture: Present and model HR philosophy and policies
  • Be the expert: Provide policy interpretation guidance to employees
  • Strengthen relationships: Resolve employee relations issues timely through appropriate coaching and counseling
  • Keep Sutherland aligned: Resolve issues with employees in regards to adherence with company policies and procedures
  • Set the path to success: Assist with the planning, preparation, hosting and administration of regularly scheduled required Employee Orientations
  • Support the team: Assist in documenting personnel actions and provide information to payroll
  • Improve workplace efficiency: Identify opportunities for process improvement and increased efficiency
  • Support the evolution of the HR practice: Lead and/or participate in process optimization projects.

Qualifications

Our most successful candidates will have:

  • 3–4 years of experience in HR functional areas, including HR Business Partnering, Recruitment, HR Shared Services, Labor Compliance, Labor Relations, Occupational Health and Safety, Compensation & Benefits, Talent Development, or Payroll.
  • Advanced English proficiency
  • Proven ability to provide HR consulting and effectively partner with operational and senior stakeholders.
  • Strong relationship-management, negotiation, and communication skills, with the ability to confidently guide and influence operational leaders when required.
  • High emotional intelligence, sound judgment, and the ability to manage diverse stakeholder styles in a fast-paced environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 3-4 years of experience in HR functional areas, including HR business partnering, recruitment, HR shared services, labor compliance, labor relations, occupational health and safety, compensation and benefits, talent development, or payroll.
  • Advanced English proficiency.
  • Ability to provide HR consulting and effectively partner with operational and senior stakeholders.
  • Strong relationship-management, negotiation, and communication skills.
  • Ability to guide and influence operational leaders.
  • High emotional intelligence and sound judgment.
  • Ability to manage diverse stakeholder styles in a fast-paced environment.

Sutherland Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.

  • Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
  • Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
  • Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.

Sutherland Insights

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The Company
HQ: Pittsford, NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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