At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
About the Role:
As an IT System Administrator, you will keep Dragos's systems, networks, and end-user environments secure, available, and well-documented. You will work directly with The IT team to maintain infrastructure, support employees, and improve how IT operates. The role is hybrid. You will work on-site in Maryland a few days each week and remotely the rest.
Responsibilities:
- Install, configure, and maintain servers, workstations, and network equipment across Windows, Linux, and virtualized environments
- Administer Microsoft 365, Entra ID, Active Directory, Group Policy, and user access
- Monitor system performance, availability, and capacity, and resolve issues quickly
- Manage patching and vulnerability remediation across systems and endpoints
- Maintain backup, disaster recovery, and business continuity processes, and test them on a regular schedule
- Provide Tier 2 and Tier 3 support for hardware, software, and network issues
- Handle employee onboarding and offboarding, including accounts, equipment, and permissions
- Enforce security controls such as endpoint protection, MFA, and least-privilege access, in line with Dragos security policy
- Document systems, configurations, and procedures accurately
- Track IT assets, licenses, and vendor relationships
- Automate routine tasks where it saves time and reduces error
Qualifications:
- 1-3 years of experience in systems administration or a similar IT role
- Strong working knowledge of Windows Server and Active Directory
- Hands-on experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
- Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN, and firewalls
- Experience with virtualization (VMware or Hyper-V) and backup solutions
- Strong troubleshooting skills and the ability to work independently
- Direct, clear communication and a service-oriented approach to supporting users
- Ability to work on-site in Maryland several days each week
- Bachelor's degree in IT, computer science, or equivalent experience
- Certifications such as CompTIA Security+, Microsoft MS-102 or AZ-104, or MCSA/MCSE, preferred
- Scripting experience in PowerShell, Python, or Bash, preferred
- Linux administration and cloud platform experience (Azure or AWS) preferred
- Familiarity with ITIL, SOC 2, NIST, or similar frameworks, preferred
- Interest in OT/ICS or critical infrastructure security
Compensation:
- Salary: $68,000
- Competitive Equity Package
- Comprehensive Benefits Plan
#LI-MM1 #LI-REMOTE
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
Skills Required
- 1-3 years of experience in systems administration or a similar IT role
- Strong working knowledge of Windows Server and Active Directory
- Hands-on experience administering Microsoft 365, including Exchange Online, Teams, SharePoint, and Intune
- Solid networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and firewalls
- Experience with virtualization using VMware or Hyper-V and backup solutions
- Strong troubleshooting skills and ability to work independently
- Direct, clear communication and a service-oriented approach to supporting users
- Ability to work on-site in Maryland several days each week
- Bachelor's degree in IT, computer science, or equivalent experience
- CompTIA Security+, Microsoft MS-102 or AZ-104, or MCSA/MCSE certification
- Scripting experience in PowerShell, Python, or Bash
- Linux administration and cloud platform experience with Azure or AWS
- Familiarity with ITIL, SOC 2, NIST, or similar frameworks
- Interest in OT/ICS or critical infrastructure security
Dragos Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Remote-first flexibility and work-from-home options are consistently highlighted as standout aspects of the package, and feedback suggests the remote setup is particularly well regarded. Flexible scheduling further supports day-to-day work-life balance.
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Leave & Time Off Breadth — Flexible/unlimited PTO, paid holidays, and other time-off offerings are described as broad and competitive. Feedback suggests the overall time-off menu compares well with tech-sector norms.
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Fair & Transparent Compensation — Compensation ranges and the stated value of benefits (e.g., healthcare, 401(k), equity) are included in job postings, aiding apples-to-apples comparisons. Feedback suggests this transparency helps candidates understand total rewards upfront.
Dragos Insights
What We Do
Dragos delivers xOT cybersecurity for industrial and critical infrastructure, backed by a decade of frontline incident response experience. The Dragos Platform provides asset visibility, continuous monitoring, vulnerability management, and real-time threat detection, all powered by industry-leading intelligence. Dragos protects OT environments globally, including electric, oil & gas, manufacturing, water, and transportation.
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Dragos Offices
Remote Workspace
Employees work remotely.
