As Associate Implementation Consultant, you will
- Understand the client’s technical landscape, working with them to define a solution approach and integration plan that fits with its intended operating model
- Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline
- Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation
- Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
- Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
- Create internal design configuration documentation
- Create implementation plan collateral and design document templates
- Proactively identify project roadblocks and manage subsequent issue tracking / resolution
- Anticipate details of future projects by communicating directly with the Customer Success Managers and staying informed of relevant trends and industry news
- Work with Product Management to feedback on issues with current products and provide input around new products
- Write technical requirements and business specifications for client implementations
Who we are looking for
- Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences
- 1+ years SaaS or customer facing experience
- Proven technology skills, outstanding interpersonal abilities, strong English written and verbal communication skills
- Attention to detail, plus analytical and problem-solving capabilities
- Experience with dealing with client IT teams as well as systems integrations
- Passionate self-starter that is self-directed and able to execute independently
- Technical understanding of Rest API services and implementation
- Experience with AML and Client Onboarding solutions is a big plus but not required.
About us:
ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crime.
More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points.
We have five global hubs in New York, London, Singapore, Lisbon and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.
Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. Over the next 12 months, as our revenue increases, we plan to increase to 600.
At ComplyAdvantage diversity fuels our rocket ship and our commitment to inclusion across race, gender, age, religion, identity and experience drives us forward every day. We encourage everyone to apply and aspire to consider every application fairly.
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What We Do
At ComplyAdvantage, we believe that compliance doesn’t have to be painful. Businesses need real-time financial crime insight to put them in control.
We enable you to understand the real risk of who you're doing business with, through the world's only global, real-time risk database of people and companies. We actively identify tens of thousands of risk events from millions of structured and unstructured data points - every single day.
Our suite of configurable cloud services integrates seamlessly to help automate and reduce the frustration of complying with Sanctions, AML and CTF regulations.
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