Jobs at ComplyAdvantage

Lead the Americas Customer Success organization to protect and grow revenue, reduce churn, accelerate time-to-value, and develop high-performing teams. Build onboarding and value frameworks, manage senior customer relationships, drive expansion with Sales, and surface voice-of-customer insights to Product and Engineering.

Own the product for a scalable data ingestion platform: define roadmap, write precise requirements, partner with engineering and data science, deploy LLM/ML capabilities, maintain pipeline reliability and data quality, track metrics, and balance strategic and derived stakeholder requirements in a regulated environment.

The Contracts Manager will draft, review, and negotiate commercial agreements, provide legal advice, and manage disputes. The role requires strong project management and negotiation skills, with a focus on efficiency and risk management in a fast-paced environment.

Lead and redesign the global commercial sales function: build an AI-first, largely automated GTM engine; own new business, expansion, and retention; recruit and coach a high-performing team; establish qualification, forecasting, territory, and CRM standards; and drive cross-functional alignment with BD, Enterprise, Marketing, RevOps, and Product.

As a Business Development Executive, you'll engage in high-volume outreach, qualify leads, and partner with Account Executives to drive revenue while honing your sales skills.

The Engineering Manager leads a tech team in developing high-performance systems, mentoring members, setting tech direction, and ensuring standards in financial risk detection.

The Site Reliability Engineering Manager will lead a team of SREs, focus on system resilience, scalability, and security, and implement best practices for observability and automation.

Provide 1st/2nd-line IT support for 500+ global users, manage incidents and service requests via ITSM, handle endpoint lifecycle (Mac, Windows, Ubuntu), improve and maintain IT tool stack (Google Workspace, Jira/Confluence, Slack, JAMF/Mosyle, Okta), deliver onboarding/offboarding, document processes, and support security posture improvements.

The Manager, Revenue Operations Strategy will lead and develop the RevOps team, manage cross-functional alignment, and enhance data quality and reporting to drive revenue growth.

As a Machine Learning Engineer, you will build and productionize ML models, monitor performance, integrate models into data pipelines, and collaborate with software engineers on intelligent services.

The Data Goverance Investigations Analyst will improve data quality, support governance processes, and enhance data literacy across domains.

The Strategic Account Executive will manage new business and existing accounts in the financial sector, utilizing standardized sales processes and industry knowledge to exceed sales targets.

The role involves researching sanctions and watchlists, assessing data accuracy, and collaborating with teams to improve data quality for anti-money laundering solutions.

The Senior Solutions Consultant collaborates with account teams to drive business growth, delivers product presentations, designs solutions, and builds relationships with clients across France and Benelux.

Lead and grow an SRE team responsible for stateful/data layer platforms (YugaByte, Kafka, Elasticsearch, Redis, Spark) across multi-cloud Kubernetes environments. Set reliability strategy, collaborate with Engineering/Product/Security, drive observability, incident management, automation, hiring, onboarding, and technical decision-making to ensure resilient, scalable services.

Build and maintain SaaS anti-money laundering platform features and large-scale data migrations. Contribute to architecture decisions in scrum teams, write tests, ensure production quality, and collaborate with ML, data science, and engineering teams.

As a Junior Software Engineer, you will collaborate on designing and building data pipelines, improve system scalability, and work on AI and data modeling while maintaining code quality and documentation.

First-point-of-contact L1 technical support for APAC customers: triage and resolve tickets, escalate with clear handovers, maintain knowledge base, ensure SLA and CSAT targets, support Mandarin-speaking users, and follow strict data security practices.

The Digital Customer Success Manager will operationalize digital strategies, manage customer journeys, address escalated issues, analyze health signals, and optimize campaigns to enhance customer adoption and retention in a SaaS environment.

As a Senior Solutions Consultant, you'll partner with the Commercial team to translate complex tech into business value, delivering presentations and technical expertise while mentoring junior team members.