- Prepare and maintain daily, weekly, and monthly fraud monitoring dashboards and reports.
- Support assessment of financial and non-financial datasets related to fraud incidents and reported modus operandi.
- Create visualizations and analytical reports to present fraud findings to internal stakeholders.
- Assist in fraud rule validation, testing, and performance monitoring.
- Coordinate with business, operations, product, and analytics teams for data requirements and reporting needs.
- Managing first level communications with Banks and other external stakeholders
- Ensure 100% adherence to internal processes and SOPs and complete the activity within specified timelines
Requirements
- Understanding of digital payment products such as UPI, IMPS, AePS, Cards, and related fraud risks.
- Knowledge of digital payment fraud trends and fraud risk management practices.
- Ability to work with large datasets and perform data validation and analysis.
- Strong Excel skills.
- Knowledge of fraud monitoring, reporting, and investigation processes.
- Good analytical and problem-solving skills.
- Good verbal and written communication skills
- Basic understanding and know-how of AI platforms and GPTs.
- Working knowledge of SQL and/or Python and data visualisation tools (Power BI, Tableau) is preferred
Skills Required
- Understanding of digital payment products such as UPI, IMPS, AePS, Cards, and related fraud risks
- Knowledge of digital payment fraud trends and fraud risk management practices
- Ability to work with large datasets and perform data validation and analysis
- Strong Excel skills
- Knowledge of fraud monitoring, reporting, and investigation processes
- Good analytical and problem-solving skills
- Good verbal and written communication skills
- Basic understanding and know-how of AI platforms and GPTs
- Working knowledge of SQL and/or Python and data visualization tools such as Power BI and Tableau
What We Do
NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20 Products & Services Unified Payments Interface Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address' as a payment identifier for sending & collecting money & works on single click 2 factor authentication. Immediate Payment Service A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India. RuPay Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs. *99# USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones. National Automated Clearing House Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors. Aadhaar Enabled Payment System Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication. e-KYC Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication. Cheque Truncation System Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information. National Financial Switch Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity
