Associate Domain Support Specialist

Posted 3 Days Ago
Be an Early Applicant
Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Provides production support for telecom services by activating, configuring, testing, and troubleshooting service resources. Uses Linux, Bash, networking tools, log analysis, and incident ticketing processes to maintain service availability and performance. Works rotational 24/7 shifts, prioritizes incidents, resolves issues under pressure, and collaborates with teams while maintaining a customer-focused approach.
Summary Generated by Built In
Join our Team
About this opportunity:
Ericsson is looking for a diligent and competent Associal Domain Support Specialist. This role centers on ensuring that our services and resources are efficiently activated, configured, and tested. If you are eager to work in an interactive environment and dedicated to guaranteeing the availability and performance of services for our customers, this might be the ideal role for you.
Technical Skills
Hands-on experience with Linux operating systems
Basic understanding of Shell Scripting (Bash) for automation and troubleshooting.
Familiarity with Linux commands, file systems, process management, networking and log analysis.
Basic understanding of Intelligent Network (IN) concepts and telecom protocols.
Basic knowledge of TCP/IP, DNS, SSH and networking fundamentals.
Basic understanding of SQL queries and database concepts is an added advantage.
Basic understanding about incident management and ticket handling
Soft Skills
Strong analytical and problem-solving skills.
Good verbal and written communication skills.
Ability to work in a 24×7 production support environment (rotational shifts).
Quick learner with a willingness to acquire new technologies and domain knowledge.
Good team player with a proactive attitude and customer-focused approach.
Ability to prioritize tasks and work effectively under pressure
Experience Required2 to 4 Years
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 789463

Skills Required

  • 2 to 4 years of relevant experience
  • Hands-on experience with Linux operating systems
  • Basic Bash shell scripting for automation and troubleshooting
  • Knowledge of Linux commands, file systems, process management, networking, and log analysis
  • Basic understanding of Intelligent Network concepts and telecom protocols
  • Basic knowledge of TCP/IP, DNS, SSH, and networking fundamentals
  • Basic understanding of incident management and ticket handling
  • Ability to work in a 24/7 production support environment with rotational shifts
  • Basic understanding of SQL queries and database concepts
  • Strong analytical, problem-solving, communication, prioritization, and teamwork skills

What the Team is Saying

Vishal
Mayank
Granville
Sneha
Olga
Emily
Nicole
Sola
Aditi
Ericsson
Ericsson

Ericsson Compensation & Benefits Highlights

  • Healthcare Strength Health coverage options are described as broad, with multiple medical plan choices (often three) plus dental and mental health resources. U.S. materials also reference PPO and HDHP options, and some teams contribute to HSAs.
  • Retirement Support U.S. postings outline a 401(k) with an automatic 3% company contribution plus matching that reaches 4% when employees contribute 5%. This combination is repeatedly listed in role postings and characterized as strong for the sector.
  • Parental & Family Support U.S. job descriptions frequently cite up to 16 weeks paid maternity leave and 6 weeks paid parental/adoption leave at 100% pay. These benefits are positioned as exceeding many U.S. corporate policies.

Ericsson Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
Company Office Image
HQEricsson HQ - Kista, Sweden
Yokohama Office
Mexico City - Mexico Head Office
Indaiatuba-SP 5G Smart Factory
Athlone Software Campus
Austin ASIC Design Center
Beijing - China Headquarters
Bellevue Office
Bengaluru Hub
Boise - Ericsson Enterprise Wireless Solutions (formerly Cradlepoint) Headquarters
Bucharest Main Site
Budapest - Ericsson House
Company Office Image
Chennai Hub
Gurugram Hub - Ericsson India Global Services (Delhi NCR)
Company Office Image
Gurgaon Head Office - Ericsson India (Delhi NCR)
Irvine Office
Ottawa R&D Site
Kolkata Hub
Krakow R&D Center
Company Office Image
Lewisville 5G Smart Factory
Łódź R&D Site
Montreal AI & R&D Hub
Company Office Image
Morristown Office
Nanjing R&D & Manufacturing Hub
Noida Hub (Delhi NCR)
Overland Park Office
Plano Office - US Headquarters
Pune Hub
Company Office Image
Santa Clara D-15 Innovation Center
São Paulo - Brazil Main Office
Tokyo Head Office
Learn more

Similar Jobs

Ericsson Logo Ericsson

Architect

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
88000 Employees

Ericsson Logo Ericsson

Automation Engineer

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
88000 Employees

Ericsson Logo Ericsson

People Business Partner

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
3 Locations
88000 Employees

Ericsson Logo Ericsson

Architect

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
88000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account