Associate Director/Sr Manager, Channel Operations and Sales Support

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Hong Kong, Central, Central & Western District
Fintech • Payments • Financial Services
The Role

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Description

  • Work with different functions to implement and enhance brokerage / sales support process.

  • Identify the brokerage admin and sales support improvement areas, plan and streamline of client centric process.

  • Identity broker’s specific needs and provide customized sales support services for business development teams.

  • Drive and ensure the execution of “ease of doing business” initiatives.

  • Develop measures to track the team’s effectiveness, oversee the sales support team’s performance and maximize sales impact.

  • Assist the team to provide quality case advisory technically, follow up thru NB applications from screening document to issuance.

  • Support add hoc assignments and different projects.

  • Drive people development
     

Qualifications & Preferred Skills

  • Bachelor degree holder
  • At least 8 years experience in partnership distribution/ brokerage channels
  • Strong interpersonal and problem solving skills
  • Strong organizing and management skills
  • Strong communication skills
  • Good written and spoken English/ Chinese and Cantonese
  • Good business sense with winning attitude

Job Category:

Channel Management

Posting End Date:

30/01/2025

The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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