We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
DEPARTMENT SUMMARYThe Strategy Team is responsible for Enterprise and Program management at ChenMed. We are tasked with maintaining a view of key enterprise efforts across functions to optimize resource allocation / flag potential issues. Our team is assigned with ensuring the Executive Leadership Team is properly informed and faces the right decisions at the right time to clear roadblocks and ensure success. The strategy team is accountable for the management systems & tools used to govern & track enterprise performance, programs, projects and initiatives. The team also supports program management for key strategic efforts as needed. We have close linkages with Finance, Digital and Analytics to ensure financial and tech prioritization is harmonized with strategic priorities. Our team has a direct line to the CEO and Executive Leadership Team.
POSITION SUMMARY
The Associate Director works with Strategy team leadership to solve ChenMed's most difficult challenges and force tradeoff discussions when assessing how/where to allocate precious resources. Senior Associates will leverage knowledge, entrepreneurial drive, leadership, communications, analytics and problem-solving skills to build strong relationships and deliver results. SA’s will work with multiple Centers of Excellence (COEs) on strategic and operational programs and special projects to gain a broad understanding of the organization. The Senior Associate will be relied upon to deliver outstanding service to support the execution of Enterprise and Program management. As part of an apprenticeship-based development model, SAs are encouraged and coached to achieve personal and professional growth. The ideal candidate is expected to contribute to evolving the Strategy team’s capabilities and shaping our team’s culture.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
The Associate Director Strategy serves as a “general athlete” capable of supporting a broad range of COEs and executive leaders. The role is meant to have the capacity and flexibility to amplify a COE's ability to achieve sustainable bottom-line results in line with executive priorities in the following categories:
RELATIONSHIPS
Builds strong relationships. Builds a set of trust-based, collaborative relationships with Sr. Manager through Managing Director clients; including those beyond direct case experience to stay current on organizational needs and identify opportunities for Strategy to support new programs.
Inspires others through teaming excellence. Seeks to continuously improve self and others by sharing thoughtful and actionable feedback within program staffing and the Strategy team as a whole.
Shows resilience in the face of adversity. Demonstrates a high "AQ = Adversity Quotient" through one's work on various projects. Expects projects to change direction based on results and progress and shows resilience in adapting and driving in the right direction as new learnings or information is available that results in shifting strategy and/or priorities.
Ownership over personal growth and development. The Senior Associate is expected to demonstrate the personal capacity and drive to grow into the role of Associate Director.
Build Strategy team culture and capabilities. Senior Associates take an active role to enhance team capabilities and onboard new talent as part of our apprenticeship-based model. Practices and adheres to the ChenMed values and behaviors.
RESULTS
Brings structured thinking to business problems. Able to deconstruct the components of problems (quantitative and qualitative), within the boundaries of owned workstreams.
Identifies and focuses on most important issues. Able to effectively balance many competing priorities and makes the right tradeoff decisions on daily and weekly basis.
Proactively drives the process. Takes full ownership and responsibilities for priorities, and able to push ahead without regular involvement or support from others. Consistently proposes next steps to supervisor and drives forward progress.
Generates actionable insights. Draws business insights and implications from own work, including recommendations on changes in course of action based on analysis or output with support from Strategy team leaders.
Conducts high-quality, zero defect analysis. Produces data analyses and slide development for various Strategy operations priorities and Programs under oversight of Strategy leadership. Consistently delivers timely and zero-defect execution of assigned analysis with minimum oversight.
Performs other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional learning agility, resilience and humble mindset
Demonstrated collaboration, project management, problem-solving, quantitative and qualitative analysis skills
Strong critical thinking skills; ability to develop solutions that address client needs
Clear and concise verbal and written communication skills and the ability to advise our executive stakeholders professionally and positively
Outstanding skill in MS Office including strong Excel proficiency, with rapid speed to output and strong understanding of fundamental Excel design principles
Ability to tailor approach to customer and get things done in a variety of ways, build alignment and engage at all levels of a matrixed organization, including senior executives
Ability to lead and prioritize work streams and tasks independently and autonomously
Resourcefulness in delivering results with demonstrated track-record in customer service orientation, bias to action, and reliability/follow-through
Spoken and written fluency in English
This position requires less than 10% of travel nationwide
This position requires the use and exercise of independent judgement
EDUCATION AND EXPERIENCE CRITERIA:
Bachelor’s degree in business administration, public health or a related field required; experience may substitute for degree on a year-for-year basis above the minimum required
Minimum two (2) years of corporate strategy, management consulting, private equity or banking experience OR equivalent experience from a corporate leadership development program
Experience in healthcare service industry and emerging healthcare delivery models in value-based care preferred
PAY RANGE:
$118,062 - $168,658 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-OnsiteSkills Required
- Bachelor's degree in business administration, public health or related field (or equivalent experience year-for-year)
- Minimum two (2) years of corporate strategy, management consulting, private equity or banking experience or equivalent corporate leadership program experience
- Experience in healthcare service industry and value-based care models
- Demonstrated project management, collaboration, problem-solving, quantitative and qualitative analysis skills
- Strong critical thinking and ability to develop client-focused solutions
- Clear and concise verbal and written communication; ability to advise executive stakeholders
- Outstanding skill in MS Office with strong Excel proficiency
- Ability to lead and prioritize workstreams independently and autonomously
- Demonstrated resilience, learning agility, humility, and bias to action
- Spoken and written fluency in English
ChenMed Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ChenMed and has not been reviewed or approved by ChenMed.
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Healthcare Strength — Benefits include multiple medical, dental, and vision options, wellness incentives, and an Employee Assistance Program. Feedback suggests these health offerings are seen as a strong component of the total package.
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Retirement Support — A 401(k) with company match and financial wellness resources are emphasized. Feedback suggests the retirement program is viewed as competitive, with match and vesting details commonly highlighted.
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Parental & Family Support — Paid parental leave at 100% for up to four weeks and up to 10 days of backup child/adult care are provided. Feedback suggests these family supports add meaningful flexibility and security.
ChenMed Insights
What We Do
ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. Operating over 50 medical centers in eight states, we are known to our patients as Dedicated Senior Medical Center, Chen Senior Medical Center, or JenCare Senior Medical Center. Through our innovative operating model, physician-led culture and empowering technology, we drive key quality and cost outcomes that create value for patients, physicians and the overall health system. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships. Results of our high-touch approach to primary care are impressive, as illustrated in the recent Modern Healthcare cover story published on Oct. 20, 2018, which reports that: “Indeed, ChenMed's approach has resulted in 50 percent fewer hospital admissions compared with a standard primary-care practice, 28 percent lower per-member costs, and significantly higher use of evidence-based medications.”
