Job Description Summary
#LI-OnsiteLocation: Hyderabad
Imagine shaping the digital backbone behind life-changing cell and gene therapies. As an Associate Director, Solution Design Expert (Advanced Therapies), you will transform complex business needs into innovative Salesforce-based solutions that support CellChain™, Novartis' platform for managing the end-to-end journey of personalized therapies. Working with global stakeholders, you will lead solution design initiatives that are secure, scalable, compliant, and patient-focused, helping deliver breakthrough treatments to patients around the world.
Job Description
Key Responsibilities
Lead end-to-end solution design for Salesforce-based capabilities supporting advanced therapy business processes.
Translate business requirements into scalable, compliant, and fit-for-purpose technology solutions.
Drive scoping assessments and feasibility evaluations to shape project direction and delivery outcomes.
Partner with global stakeholders to gather requirements and align solutions with business priorities.
Ensure designs deliver exceptional user experiences while adhering to enterprise architecture standards.
Champion security, compliance, and quality standards throughout solution design and deployment activities.
Collaborate with project, operations, and development teams to plan, review, and support deployments.
Essential Requirements
Extensive experience designing and delivering technology solutions for global, large-scale business initiatives.
Strong expertise in Salesforce development, configuration, integrations, and enterprise platform capabilities.
Proven ability to navigate complexity, adapt to change, and drive successful outcomes.
Experience with Salesforce Service Cloud and Experience Cloud in enterprise environments.
Excellent communication, stakeholder management, presentation, and relationship-building skills.
Bachelor's degree in a business, technology, or related discipline, with fluent English proficiency.
Desirable Requirements
Salesforce Certified Platform App Builder certification.
Experience supporting healthcare, life sciences, or Salesforce Health Cloud solutions.
Commitment to Diversity & Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Skills Desired
Analytical Thinking, Business Acumen, Business Value Creation, Financial Modeling, Requirements Analysis, Requirements Gathering, Stakeholder ManagementSkills Required
- Extensive experience designing and delivering technology solutions for global, large-scale business initiatives.
- Expertise in Salesforce development, configuration, integrations, and enterprise platform capabilities.
- Experience with Salesforce Service Cloud and Experience Cloud in enterprise environments.
- Excellent communication, stakeholder management, presentation, and relationship-building skills.
- Bachelor's degree in business, technology, or related discipline and fluent English proficiency.
- Proven ability to navigate complexity, adapt to change, and drive successful outcomes.
- Salesforce Certified Platform App Builder certification.
- Experience supporting healthcare, life sciences, or Salesforce Health Cloud solutions.
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
-
Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
-
Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
-
Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
