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PureSpectrum makes it easy for researchers to find and source survey takers with speed and confidence.
The Role
Leads PureSpectrum’s India-based project management team and oversees end-to-end market research project delivery. Responsibilities include strategic leadership, capacity planning, resource allocation, SLA and budget management, process improvement, quality assurance, risk mitigation, client relationship management, KPI analysis, cross-functional collaboration, employee development, and feedback to Product and Technology teams. The role requires flexibility for global operations, including night shifts, weekends, and holidays.
Summary Generated by Built In
Who We Are:
PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights.
Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability.
Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024–2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution.
The Opportunity:
PureSpectrum is seeking an experienced and dynamic Associate Director of Project Management to lead our growing regional-support project management team in India. In this leadership role, you will drive operational excellence across end-to-end market research project lifecycles, elevate service delivery standards, and partner with global stakeholders to shape our operational strategy. You will play a critical role in scaling high-quality research solutions, fostering cross-functional collaboration, and directly accelerating PureSpectrum’s global growth.
Location: This position is based out of our Hyderabad, India office, requiring in-office presence of 3-4 days a week.
Your Responsibilities:
- Lead and manage the Project Management team in India, providing strategic direction and mentorship to ensure successful project execution.
- Collaborate with the global leadership team to align project management strategies with the company's overall objectives.
- Manage capacity planning, resource allocation, and operational efficiency to optimize team utilization and maintain SLAs.
- Oversee the end-to-end project lifecycle, from project initiation to delivery, ensuring adherence to timelines and budgets.
- Establish and maintain project management best practices, standard operating procedures (SOPs), and quality assurance protocols.
- Develop and implement efficient project management processes to enhance productivity and deliver exceptional client experiences.
- Monitor project progress, identify potential risks, and implement mitigation plans to ensure successful project outcomes.
- Build strong relationships with clients, understanding their research needs, and proactively addressing their inquiries and concerns.
- Analyze project performance data and key performance indicators (KPIs) to drive continuous improvement and achieve project objectives.
- Collaborate with cross-functional teams, including Sales, Operations, and Customer Success, to ensure seamless project execution.
- Stay informed about industry trends and advancements, integrating innovative project management practices into operations.
- Oversee onboarding, skills development, and career growth for team members.
- Provide regional feedback to Product & Tech teams to guide platform enhancements.
Requirements:
- Graduate or Master’s from any recognized University or equivalent education/ professional experience required preferably in Business Management.
- Proven experience (12+ years) in a leadership role overseeing project management team, preferably in market research or related industry.
- Strong understanding of project management methodologies, tools, and best practices.
- Excellent leadership and communication skills to effectively lead and inspire teams.
- Strategic thinker with the ability to drive operational efficiency and growth.
- Ability to work in a fast-paced and dynamic environment, managing multiple projects simultaneously.
- Proficiency in MS Office Suite (including advanced Excel formulas and automation) and standard project management tools.
- Proficiency in analytical, BI, and reporting tools (e.g., Power BI, Tableau) to drive data-led decisions is an added advantage.
- A passion for curiosity and a drive to always be learning.
- Ability to foster positive relationships across teams and customers.
- Flexibility to work in shifts, including night shifts, weekends, and holidays, to support global operations.
PureSpectrum Perks:
PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations.
- We foster a modern, collaborative and inclusive culture that values flexibility, creativity, and open communication.
- Our team enjoys a competitive compensation and benefits package, including comprehensive health insurance, Provident Fund (PF), and other perks that support overall well-being.
- We offer a robust leave policy covering casual, sick, and vacation leaves, along with special leaves for key life events.
- Regular team events, celebrations, and engagement activities strengthen our sense of community and belonging.
- At PureSpectrum, you’ll find a relaxed yet high-performing workplace where you can grow professionally, build meaningful connections, and truly be yourself.
We’re committed to supporting our team both personally and professionally—empowering every team member to thrive inside and outside of work.
Diversity & Inclusion
PureSpectrum is proud to be an equal opportunity employer. We welcome candidates from all backgrounds and do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other characteristic protected by law.
Skills Required
- Graduate or Master's degree from a recognized university, preferably in Business Management, or equivalent education/professional experience
- 12+ years of experience in a leadership role overseeing project management teams, preferably in market research or a related industry
- Strong understanding of project management methodologies, tools, and best practices
- Excellent leadership and communication skills
- Strategic thinking and ability to drive operational efficiency and growth
- Ability to manage multiple projects in a fast-paced, dynamic environment
- Proficiency in MS Office Suite, including advanced Excel formulas and automation
- Proficiency with standard project management tools
- Analytical, BI, and reporting tools experience, such as Power BI or Tableau
- Ability to work night shifts, weekends, and holidays to support global operations
PureSpectrum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PureSpectrum and has not been reviewed or approved by PureSpectrum.
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Healthcare Strength — Employer-paid PPO medical coverage, low copays, mental health access via health plans and EAP, and disability/life insurance indicate strong core health benefits. Wellness stipends and group fitness options reinforce a comprehensive health focus.
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Leave & Time Off Breadth — Unlimited PTO, unlimited sick days, paid holidays, bereavement leave, and paid volunteer time provide broad flexibility to step away from work as needed. Flexible/hybrid work options further support practical time-off usage.
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Parental & Family Support — Paid maternal and paternal leave, FMLA job-protected leave, Dependent Care FSA, and family-friendly company events reflect meaningful support for families. Childcare and dependent-care provisions help reduce family-related financial strain.
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The Company
What We Do
Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a research marketplace with global supportOur customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients. PureSpectrum is a simple yet innovative research experience from project inception to final reporting. Our sample Marketplace Platform gives researchers the ability to quickly access the highest quality respondents. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust. On the PureSpectrum Marketplace, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need. In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.
Why Work With Us
PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.
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