- Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!
As an Associate Director, Game Services at Ubisoft Montréal, you will lead a multidisciplinary organization supporting Ubisoft games, studios, and Creative Houses. In this senior people leadership role, you will directly lead and develop a team of managers, strengthen leadership capabilities, shape the organization, and create the conditions for teams to perform, grow, and successfully navigate change.
You will be accountable for the overall health, effectiveness, engagement, and performance of the organization, as well as for the reliable delivery of its IT and operational services.
Working closely with game, studio, Creative House, and technology leadership, you will ensure that our teams, operating model, capabilities, and service-delivery priorities remain aligned with Ubisoft’s evolving business and production needs.
What you’ll do
- Lead multidisciplinary teams composed of managers, team leads, technical experts, and operational teams supporting Ubisoft productions
- Develop managers through coaching, performance management, succession planning, and leadership development
- Foster an environment built on clarity, collaboration, trust, and sustainable team performance
- Shape the organizational structure and operating model to align skills, capacity, and business priorities
- Guide teams through organizational change and evolving priorities while maintaining engagement and delivery continuity
- Drive workforce and capacity planning, including recruitment, internal mobility, vendor strategy, and long term skills development
- Oversee service delivery, operational risks, incidents, dependencies, and continuous improvement initiatives
- Partner with game, studio, Creative House, and technology leadership to align organizational and delivery priorities
- Collaborate with global teams across Infrastructure, Security, Cloud, Human Resources, Finance, and external partners
- Promote operational excellence through KPIs, service reviews, automation, standardization, and continuous learning
- Experience leading large multidisciplinary teams within a complex technology, IT, gaming, or live service environment
- Experience developing managers and supporting leadership practices across multiple teams or functions
- Expertise in organizational design, talent development, workforce planning, employee engagement, and succession planning
- Experience guiding teams through organizational transformation and evolving business priorities
- Strong understanding of IT service delivery, operational services, incident management, capacity planning, and continuous improvement
- Ability to balance operational delivery, technical priorities, workforce needs, financial considerations, and stakeholder expectations
- Strong communication and stakeholder management skills across technical and business teams
- Leadership approach focused on collaboration, transparency, accountability, and team development
What to send our way
Your CV highlighting relevant leadership experience and organizational scope
Examples of leadership development, organizational change, and operational improvements you have supported
Skills Required
- Experience leading large multidisciplinary teams within a complex technology, IT, gaming, or live service environment
- Experience developing managers and supporting leadership practices across multiple teams or functions
- Expertise in organizational design, talent development, workforce planning, employee engagement, and succession planning
- Experience guiding teams through organizational transformation and evolving business priorities
- Strong understanding of IT service delivery, operational services, incident management, capacity planning, and continuous improvement
- Ability to balance operational delivery, technical priorities, workforce needs, financial considerations, and stakeholder expectations
- Strong communication and stakeholder management skills across technical and business teams
- Leadership approach focused on collaboration, transparency, accountability, and team development
Ubisoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ubisoft and has not been reviewed or approved by Ubisoft.
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Healthcare Strength — Health coverage in the U.S. includes medical, dental, and vision options with HSA funding to cover the deductible, plus access to One Medical and a mental‑health program. Several studios also provide telemedicine and, in some regions, on‑site clinic services.
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Leave & Time Off Breadth — Time off includes paid vacation, holidays, wellness time, volunteer PTO, and a sabbatical available after five years in the U.S. Canadian studios highlight six weeks of vacation and additional local days tied to occasions or seasonal reduced hours.
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Parental & Family Support — Enhanced parental leave with salary top‑ups is emphasized in multiple regions, including Canada. In the U.S., a travel‑expense program supports access to reproductive healthcare when services are out of state.
Ubisoft Insights
What We Do
Ubisoft’s 20,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.
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