Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular. 

Olo is looking for a driven, detail-oriented Event Marketing leader to support revenue growth with prospective and current customers, as well as building brand reputation and business relationships with investors, partners, and other internal and external stakeholders. 

Reporting to the Sr. Director of Performance Marketing, the Associate Director, Events will be heavily focused on planning and managing best-in-class Olo branded events, trade industry events, and key meetings in support of the overall goals and objectives of the organization's Go-to-Market teams. Our ideal candidate is a strategic self-starter, and has demonstrated experience with large-scale external and internal events, including ideation, detailed planning, logistics management, pre and post event campaigns, including measurement and actionable insights.

What You'll Do

• Lead event strategy, management, and execution for Beyond4 and other Olo brand customer and prospect events as well as sponsored trade conferences, and small-format regional events
• Lead event strategy for Olo branded meetings including Partner Forum, Investor Day, President’s Club and more 
• Oversee all elements of plan building and project management 
• Build executive-level decks to present event plans and results to Olo leadership members and cross-function GTM team members
• Collaborate with Sales and Customer teams to coordinate event logistics, including sponsorship packages, attendee registrations, travel logistics, etc.
• Oversee all aspects of pre and post event marketing campaigns and partner with Content+Creative teams to develop all event deliverables
• Source and deliver on-brand promotional items and event SWAG
• Budget building and management for all events 
• Event partner relationships, scopes and contract management 
• Post event recaps including partnering with Marketing Operations to track and report leads, new business pipeline and event ROI
• Strategic recommendations for enhancing future events
• Travel for site visits, venue selections, set ups, and event management 

What We'll Expect From You

• 5+ years of event management experience (B2B tech/SaaS a plus)
• Demonstrated experience owning/executing all aspects of mid/large-scale (500+ attendees) branded events, live and virtual, with a focus on logistics planning and execution in a destination convention venue
• Demonstrated experience owning/executing all aspects of industry trade events from sponsorship package negotiation through event ROI recaps
• Experience in internal corporate event coordination 
• Demonstrated experience collaborating with other GTM functions to manage pre and post event campaigns across marketing channels
• Demonstrated experience with CRM, event management, and marketing software (e.g. HubSpot, Salesforce, Cvent, etc.)
• Understanding of contract negotiations and strategies for all event aspects 
• Ability to analyze effectiveness of events, sponsorships & programs including measurement and ROI
• Experience in leading teams or the desire to lead a team
• Strong organization skills and project management experience
• Proven ability to manage budgets and expenses
• Proven ability to build and manage complex schedules and timelines
• Proven ability to balance strategic and tactical skills 
• Ability and willingness to travel up to 30-40%
• Legal right to work in the U.S.

About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $108,930 to $156,171 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. If you require further accommodations or have questions regarding accessibility, please contact us at [email protected].

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