Associate Director, Client Services

Posted 2 Days Ago
Be an Early Applicant
Gurugram, Haryana, IND
In-Office
Senior level
AdTech • Marketing Tech
The Role
Lead client servicing and end-to-end media campaign planning and execution across channels. Design and supervise media plans, use agency tools, mine data for insights, perform competitive analysis, reconcile campaigns, and build cross-SBU client relationships to meet campaign KPIs.
Summary Generated by Built In

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.


 Role Summary and Impact 

Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations   

Reporting of the role 

Reports to the Director on the business. 

3 best things about the job: 

  • Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. 
  • Gain category insights 
  • Grow your network and build planning skills across platforms within an agency committed to nurturing talent. 

Measures of success 

In three months, you would have: 

  • Earned client confidence through flawless implementation and being approachable 
  • Established strong internal relationships within functions for efficient navigation. 

In six months, you would have: 

  • Demonstrated hands-on knowledge and the ability to converse across platforms  

In 12 months, you would have: 

  • Independently lead and deliver campaign KPIs  

Responsibilities of the role:

  • Ensure meticulous attention to detail and accuracy in all submissions. 
  • Be proficient with all industry and agency proprietary tools  
  • Oversee all aspects of client media campaigns across brands and media channels. 
  • Supervise and design media plans using relevant tools. 
  • Proactively offer client inputs and directions, ensuring responsiveness to client needs 
  • Extract insights through data mining & competitive analysis  
  • Initiate and drive quality analysis and cross-category case studies. 
  • Seamless execution, and reconciliation of all campaigns  
  • Anchor the conversations & build strong relations across SBUs 

Skills and Experience 

  • Minimum 7 years of experience , with last 1 year in a similar role. 
  • Possess inquisitiveness and a positive team player attitude. 
  • Demonstrate excellent communication, presentation and interpersonal skills 
  • Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 

Please read our Privacy Notice for more information on how we process the information you provide. 

Skills Required

  • Minimum 7 years of experience, with last 1 year in a similar role
  • Excellent communication, presentation, and interpersonal skills
  • Understand 360-degree mediums (offline & online) including media buying, planning, and brand investment
  • Proficiency with industry and agency proprietary tools
  • Strong attention to detail and accuracy in all submissions
  • Experience with data mining and competitive analysis to extract insights
  • Ability to design and supervise media plans and oversee campaign execution and reconciliation
  • Inquisitiveness and positive team player attitude

WPP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WPP and has not been reviewed or approved by WPP.

  • Wellbeing & Lifestyle Benefits Wellbeing support includes a global Employee Assistance Programme and company-wide initiatives, with modern multi‑agency campuses and on‑site amenities positioned as part of the experience. This indicates a holistic focus across mental, physical, emotional, and financial wellbeing.
  • Retirement Support Retirement offerings commonly include a US 401(k) with employer matching, though specifics can differ by operating company. This provides a recognizable savings framework that many candidates expect in large employers.
  • Parental & Family Support Family benefits can be above average in parts of the network, such as VML’s paid parental leave for adoptive and foster parents. These signals suggest meaningful support for certain family‑forming needs.

WPP Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: London
90,589 Employees

What We Do

WPP is a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.

Similar Jobs

Expedia Group Logo Expedia Group

Oracle EPM Engineer

AdTech • eCommerce • Information Technology • Travel • Generative AI
Hybrid
2 Locations
16000 Employees

McCain Foods Logo McCain Foods

Senior Financial Analyst

Food • Retail • Agriculture • Manufacturing
In-Office
Gurugram, Haryana, IND
20000 Employees

McCain Foods Logo McCain Foods

FDE Marketing

Food • Retail • Agriculture • Manufacturing
In-Office
Gurugram, Haryana, IND
20000 Employees

McCain Foods Logo McCain Foods

AI Deployment & Enablement Lead

Food • Retail • Agriculture • Manufacturing
In-Office
Gurugram, Haryana, IND
20000 Employees

Similar Companies Hiring

ClickMint Thumbnail
AdTech • eCommerce • Marketing Tech • Generative AI
Malibu, CA
9 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account