Associate Director Business Analyst

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

REQUIREMENTS:

• Total experience 14+ years

• in strategy, consulting, or business analysis, with strong exposure to Power & Electricity utilities

• Deep understanding of utility business models, regulatory environments, and industry transformation trends

• Proven expertise in strategy definition, solution shaping, and enterprise transformation roadmaps

• Strong knowledge of utility operations, including customer service, metering & billing, field service, outage management, and new service connections

• Experience working with Power, Electricity, or Water utilities, including IOUs, distribution companies, or municipal utilities

• Hands-on exposure to enterprise platforms and digital ecosystems such as CRM, CIS, billing, OMS, GIS, and integration architectures

• Strong ability to translate business objectives into future-state digital and platform strategies

• Proven ability to lead executive workshops, visioning sessions, and solutioning discussions

• Excellent communication, presentation, and storytelling skills, with the ability to influence senior stakeholders and decision-makers

RESPONSIBILITIES:

• Serve as a strategic advisor and thought leader for Power & Electricity utility clients, shaping next-generation digital and platform strategies

• Lead the creation of industry-specific frameworks, transformation roadmaps, and reusable consulting assets

• Partner with clients to identify high-impact transformation opportunities and define future-state business and technology visions

• Stay current with emerging trends in utilities, including digital customer experience, platform modernization, and regulatory-driven change

• Lead strategy, visioning, and solutioning workshops with senior business and IT stakeholders

• Define and present solution strategies, value propositions, and differentiation during presales and RFP engagements

• Collaborate with internal teams to develop high-quality proposals, strategy decks, and solution blueprints

• Cultivate trusted-advisor relationships with clients by providing strategic guidance throughout early-stage engagements

• Provide leadership during discovery, advisory, and pre-delivery consulting phases

• Mentor and guide junior consultants and analysts in utility domain knowledge and consulting best practices

• Champion best practices in strategy development, business architecture, and solution definition

• Drive alignment between business processes, technology platforms, and data strategies

• Act as a strategic visionary, connecting utility transformation initiatives to long-term business value

• Demonstrate strong problem-solving and analytical skills to address complex utility challenges

• Actively explore new business models, platforms, and technologies relevant to the Power & Utilities sector to maintain competitive advantage

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.