Ready to be a Titan?
ServiceTitan is looking for a Data Quality Analyst to join our Data Engineering department. Strong candidates will have basic knowledge of the SQL server, TSQL, and ETL operations in addition to strong analytical and critical thinking skills. The most critical portion of the role is deconstructing and re-interpreting databases from other software to translate them into our database. It also includes support of existing, and development of new automated import methods. The candidate will work closely with cross departmental resources to ensure on time delivery of transferred data for customers adoption of ServiceTitan.
The Data Quality Analyst will receive projects and deadlines from the Data Engineering or Implementation Departments. The ability to own tasks, clearly communicate requirements, delays, completion and prioritize a constantly shifting schedule of deadlines is paramount.
The candidate will sometimes work directly with a customer when evaluating new software to review the data in its source software, present cleanups to the larger data team and work cross functionally between client, data engineer, and Onboarder.
This work is highly critical to our implementation process and in reducing overall data migration time. It is the lynchpin of the sales and onboarding process. Data concerns are a blocker for most of our customers, so delivering high quality, highly accurate transfers is absolutely crucial and greatly appreciated by both our customers and our company.
What you'll do:
- Manage a wide variety of tasks with shifting priorities and tight deadlines
- Clearly communicate project status’ and updates with internal and external clients in a timely manner for successful delivery.
- Find and employ methods for transferring sources of data we have not previously encountered
- Evaluate and understand database structures and interpret them into ServiceTitan data model
- Write queries to correct, reformat or move data
- Update and maintain a repository of useful scripts
What you'll bring:
- 1+ years of experience with SQL Server 2008/2012/2014/2016
- Strong communication skills
- Basic knowledge and experience in T-SQL
- Basic understanding of database and data model concepts
- Experience in C# or Java is a plus
- Strong analytical and critical thinking skills.
- Able to identify relationships within databases and make infer the developers intent based on structure and values
- Ability to work effectively within a team environment with tight deadlines and high expectations
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
Skills Required
- At least 1 year of experience with SQL Server 2008, 2012, 2014, or 2016
- Basic knowledge and experience with T-SQL
- Basic understanding of databases and data model concepts
- Strong communication skills
- Strong analytical and critical thinking skills
- Ability to identify database relationships and infer developer intent from structure and values
- Ability to work effectively in a team environment with tight deadlines and high expectations
- Experience with C# or Java
ServiceTitan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ServiceTitan and has not been reviewed or approved by ServiceTitan.
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Healthcare Strength — Healthcare coverage is positioned as a major strength, with multiple plan features emphasizing broad medical, dental, and vision support plus telehealth-style access. Additional elements like HSA/FSA options and employer contributions reinforce perceived value beyond base pay.
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Parental & Family Support — Parental leave and family-forming support appear notably robust, with repeated references to paid leave and meaningful adoption/fertility assistance. The package is described as supportive across different family paths, though specifics can vary by plan and location.
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Fair & Transparent Compensation — Compensation is portrayed as generally competitive in several functions, particularly in engineering and experienced roles, contributing to an overall sense of being paid fairly. Equity and bonus components are also described as meaningful parts of total rewards for many roles.
ServiceTitan Insights
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market. Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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