- Exposure to automation and continuous improvement, with opportunities to contribute to automated scripts, monitoring queries, and reporting dashboards.
- Hands-on exposure to multiple technology stacks, including .NET, Java, SQL, Oracle, and NoSQL databases, as well as leading cloud platforms such as Azure and AWS.
- Experience with modern DevOps and deployment tools like Azure DevOps, Jenkins, and Harness, making it a strong foundation for freshers to build practical skills in application support, cloud technologies, and DevOps practices.
- What You Will Do
- Monitor business applications and system dashboards to ensure everything is working correctly
- Contribute to automation scripts, monitoring queries, and reporting dashboards to improve system efficiency and visibility
- Work across multiple technology stacks including .NET, Java, SQL, Oracle, and NoSQL databases based on application needs
- Gain hands-on exposure to cloud platforms such as Azure and AWS
- Support deployments and automation using DevOps tools like Azure DevOps, Jenkins, and Harness
- Track automated jobs, data flows, and system processes and confirm they complete successfully
- Create monitoring dashboards in PowerBI or similar reporting tools
- Automate alerts and reconciliation using low code platforms and tools.
- Identify issues such as system failures, data mismatches, delays, or unexpected behaviour
- Log incidents and service requests clearly with proper details
- Perform basic troubleshooting using documented steps and guidelines
- Resolve common issues independently at Level 1 (L1) support
- Escalate complex issues to senior teams with proper analysis and information
- Communicate status updates clearly to internal teams and clients
- Follow shift handover processes to ensure continuity between teams
- Maintain accurate records, checklists, and operational logs
- Follow defined processes, SLAs, and quality standards
- Continuously learn system behaviour, business workflows, and support procedures
- Willingness to work in rotational shifts (including night shifts, weekends, and holidays)
- Strong attention to detail and problem-solving mindset
- Basic understanding of computers, applications, and how systems work
- Ability to follow instructions, checklists, and standard operating procedures
- Good written and verbal communication skills
- Comfort working with monitoring tools, tickets, and dashboards (training will be provided)
- Ability to stay calm and organized during high-priority issues
- Eagerness to learn and grow in a production support environment
- Bachelor’s degree in engineering, Computer Science, IT, BSc, BCA or any relevant discipline
Skills Required
- Willingness to work rotational shifts, including nights, weekends, and holidays
- Strong attention to detail and problem-solving mindset
- Basic understanding of computers, applications, and system operation
- Ability to follow instructions, checklists, and standard operating procedures
- Good written and verbal communication skills
- Comfort working with monitoring tools, tickets, and dashboards
- Ability to stay calm and organized during high-priority issues
- Eagerness to learn and grow in a production support environment
- Bachelor's degree in engineering, Computer Science, IT, BSc, BCA, or a relevant discipline
What We Do
Value Creed is the global leader in dedicated ETRM and CTRM consulting, managed services, and digital transformation, exclusively serving energy trading organizations across oil, gas, power, and commodities markets. With deep expertise across leading platforms including Allegro, RightAngle, Endur, Entrade, Aspect, Orchestrade, Coral, Adapt2, PCI, K3, PowerOptix, NGH , Salesforce and many more. Value Creed delivers end-to-end services spanning advisory, implementation, upgrades, managed services, and data and digital transformation. Serving clients across North America, Europe, and global energy markets, Value Creed combines specialized platform knowledge with proven methodologies to reduce operational risk, accelerate time-to-value, and drive measurable business outcomes. As energy markets evolve through digital disruption and energy transition, Value Creed is the trusted partner of choice for organizations seeking to modernize and future-proof their ETRM ecosystems.
Why Work With Us
Value Creed is a specialized ETRM/CTRM consulting firm serving global energy trading clients across oil, gas, power, and commodities. We offer high-impact careers in digital transformation, cloud, data, and enterprise platforms like Endur, Allegro, and RightAngle with strong growth, innovation, and industry expertise.
