Application Development & Support Analyst - AI

Posted 15 Hours Ago
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Hyderabad, Telangana, IND
In-Office
Senior level
Hardware • Software • Analytics
The Role
Designs, deploys, and supports agentic AI solutions integrated with Oracle Cloud and enterprise systems. Builds LLM-powered agents, prompt orchestration, workflows, and RAG implementations; integrates REST and SOAP APIs; and applies security, governance, permissions, approval checkpoints, and human-in-the-loop controls. Translates business requirements into scalable solutions, monitors agent performance, troubleshoots issues, documents implementations, and collaborates with stakeholders.
Summary Generated by Built In

Brief Job Description: 

Short Description for Internal Candidates    
Job Summary The Oracle SCM AI Agent Developer will be responsible for designing, implementing, and supporting AI-driven solutions to automate processes, improve operational efficiency, and enhance business decision-making. The role focuses on agentic AI systems, combining large language models (LLMs), enterprise data, APIs, and orchestration logic to deliver secure, scalable, and context-aware solutions. Experience building AI agents with exposure to Oracle Product Development Cloud is considered an added advantage.
Description for Internal Candidates    
Brief Job Description:

Vertiv, a $8.0B global organization with nearly 31,000 employees, designs, builds and services critical infrastructure that enables vital applications for data centers, communication networks, and commercial and industrial facilities.  We support today’s growing mobile and cloud computing markets with a portfolio of power, thermal and infrastructure management solutions.

Job Summary
The Oracle SCM AI Agent Developer will be responsible for designing, implementing, and supporting AI-driven solutions to automate processes, improve operational efficiency, and enhance business decision-making. The role focuses on agentic AI systems, combining large language models (LLMs), enterprise data, APIs, and orchestration logic to deliver secure, scalable, and context-aware solutions.

Experience building AI agents with exposure to Oracle Product Development Cloud is considered an added advantage.

Responsibilities:

Design, configure, and deploy AI agents capable of reasoning, planning, and executing multi-step tasks
Build prompt orchestration and agent workflows using LLMs
Implement and support Oracle Cloud solutions with AI-driven automation
Integrate AI agents with third-party applications
Customize AI agent behavior using Oracle-native tools, workflows, and APIs
Translate business requirements into scalable, AI-enabled solutions
Optimize, monitor, and troubleshoot AI agent performance
Ensure data security, governance, and compliance in AI implementations
Collaborate with cross-functional teams and business stakeholders
Provide technical documentation, knowledge transfer, and ongoing support
Implement Retrieval-Augmented Generation (RAG) using structured and unstructured enterprise data
Bachelor’s degree in Information Technology, Process Management, or a related field, or equivalent experience
Minimum 8+ years of hands-on experience in Oracle Fusion customizations using REST APIs
Hands-on exposure to Oracle AI Agent Studio
Ability to design Supervisor agents, Sequential agents, and Workflow agents
Practical understanding of enterprise Generative AI and Large Language Models (LLMs)
Experience in prompt engineering for structured enterprise use cases, grounding LLM responses with enterprise data, and implementing RAG patterns
Understanding of hallucination risks and mitigation techniques
Strong understanding of enterprise AI security and governance requirements
Experience implementing role-based permissions, approval checkpoints, and human-in-the-loop controls for AI agents
Knowledge of data privacy, access control, and regulatory considerations in AI-enabled systems
Experience integrating applications with external systems using REST APIs, SOAP web services, etc.
Requirements:

Behavioral & Professional Competencies:

Business Knowledge: Demonstrates strong knowledge of current and emerging policies, practices, trends, technologies, and information related to the business and organization
Communication: Demonstrates excellent written and verbal communication and listening skills
Initiative: Works independently and is highly motivated to take ownership and embrace new challenges
Judgment / Decision Making: Makes sound decisions based on analysis, experience, and good judgment
Managing & Adapting to Change: Readily adapts to shifting priorities and strategic direction within a geographically distributed organization
Professionalism: Exhibits professionalism in all aspects of performance and conduct
Teamwork: Effectively collaborates across functions to achieve shared goals
Results-Oriented: Demonstrates strong accountability and consistently meets or exceeds objectives


About the Team
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Skills Required

  • Bachelor’s degree in Information Technology, Process Management, or a related field, or equivalent experience
  • 8+ years of hands-on experience in Oracle Fusion customizations using REST APIs
  • Hands-on experience with Oracle AI Agent Studio
  • Ability to design Supervisor, Sequential, and Workflow agents
  • Practical understanding of enterprise Generative AI and Large Language Models
  • Experience with prompt engineering, grounding LLM responses with enterprise data, and implementing RAG patterns
  • Understanding of hallucination risks and mitigation techniques
  • Strong understanding of enterprise AI security and governance requirements
  • Experience implementing role-based permissions, approval checkpoints, and human-in-the-loop controls
  • Knowledge of data privacy, access control, and regulatory considerations for AI-enabled systems
  • Experience integrating applications with external systems using REST APIs and SOAP web services
  • Experience with Oracle Product Development Cloud
  • Excellent written and verbal communication skills
  • Ability to work independently, adapt to changing priorities, collaborate cross-functionally, and take ownership

Vertiv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.

  • Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
  • Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
  • Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.

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The Company
HQ: Columbus, OH
8,435 Employees
Year Founded: 2016

What We Do

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.

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