Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the team:
As an Associate Account Manager on the Vrbo team, you’ll be at the forefront of helping Vacation Rental Hosts grow their business through Vrbo and Expedia Group.
This is more than a support role — it’s a strategic partnership built on insight, influence, and impact. You’ll use performance data, marketplace trends, and a consultative approach to challenge hosts' current strategies and guide them toward better results.
You’ll need to be both strategically sharp and operationally strong — balancing high-volume partner engagement with deep, outcome-driven conversations that drive meaningful change.
In this role, you will:
Manage a portfolio of Vacation Rental Hosts and act as a trusted advisor, helping them reimagine their approach to content, pricing, availability, and traveler appeal
Use insights, data, and trends to challenge the status quo, helping partners uncover blind spots and adopt new ways of thinking
Deliver tailored recommendations that align with host maturity, property type, and market demand to maximize bookings and visibility
Confidently lead conversations that influence behavior change, even in the face of resistance or ambiguity
Maintain a high-output rhythm of consultations, follow-ups, and reporting across a large book of business
Recommend platform tools and Vrbo/Expedia Group solutions that align to business goals and improve the end-to-end traveler experience
Collaborate with internal teams to escalate issues, remove friction, and share insights that benefit the broader marketplace
Conduct primarily virtual engagements, with occasional in-person meetings (up to 10% travel)
Experience with the vacation rental or broader travel industry is a plus
A hybrid structure that values flexibility and connection: 3 days in the office, 2 remote
A mission-driven team that thrives on curiosity, collaboration, and measurable impact
A full benefits package including travel perks, generous time off, parental leave, and career development resources
Competitive pay with performance-based incentives and long-term growth potential
A culture that rewards strategic thinking, encourages bold moves, and values diverse perspectives
Experience and Qualifications:
2–4 years of experience in account management, sales, or client services — ideally in a fast-paced, high-volume environment
Strategic thinking and problem-solving skills; you know how to look at data, spot the “why,” and act on it
Comfort influencing decisions and guiding others through change with confidence and clarity
Excellent communication skills — you know how to simplify the complex, listen with intention, and move conversations forward
Proven ability to manage time, prioritize activities, and balance multiple goals simultaneously
Familiarity with Salesforce, Tableau, or similar CRM/BI tools
A strong sense of ownership and follow-through — you don’t wait for things to happen, you make them happen
We’re shaping the future of travel — and we’d love for you to be part of it.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.Skills Required
- 2-4 years of experience in account management, sales, or client services (fast-paced, high-volume environment preferred)
- Strategic thinking and problem-solving; analyze data, identify root causes, and act on insights
- Comfort influencing decisions and guiding others through change with confidence and clarity
- Excellent communication skills; simplify complex topics, listen intentionally, and advance conversations
- Proven ability to manage time, prioritize, and balance multiple goals simultaneously
- Familiarity with Salesforce, Tableau, or similar CRM/BI tools
- Experience with the vacation rental or broader travel industry
- Strong sense of ownership and follow-through
Expedia Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expedia Group and has not been reviewed or approved by Expedia Group.
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Wellbeing & Lifestyle Benefits — Wellness and travel perks are positioned as differentiators, with wellness and travel reimbursement, brand discounts, and IATAN access supporting work-life balance. Flexible schedules, commuter benefits, and onsite amenities further enhance lifestyle value.
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Parental & Family Support — Family-focused provisions include generous parental leave, adoption and surrogacy assistance, childcare benefits, and caregiver support. Pet care leave and company-sponsored family events broaden the definition of family support.
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Inclusive Benefits Coverage — Healthcare is described as inclusive, extending coverage to partners regardless of gender or marital status and offering fertility and transgender services. This breadth signals support for diverse life stages and identities.
Expedia Group Insights
What We Do
Expedia Group powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
Why Work With Us
As travelers and technologists, we are passionate about making travel more seamless, accessible and memorable. We embrace different perspectives, celebrate new ideas, and empower every Expedian to drive meaningful change. The experiences we create bridge divides and broaden horizons – helping create unforgettable memories through travel.
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