Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Le ou la Styliste agit à titre de conseiller(ère) de confiance et d’expert(e) en mode, en aidant les client(e)s à choisir des produits qui correspondent à leur style personnel et à leur mode de vie. Cette personne collabore avec la clientèle afin de découvrir et d’exprimer son style unique, tout en démontrant comment intégrer les produits Kate Spade à sa garde-robe actuelle.
Principales responsabilitésExpérience client et conseils de style- Accueillir les client(e)s chaleureusement et avec assurance, en démontrant une excellente connaissance des produits.
- Écouter activement les besoins des client(e)s et poser des questions pertinentes afin de mieux comprendre leurs attentes.
- Offrir des conseils de style, suggérer des articles complémentaires et créer des ensembles complets.
- Faire preuve de créativité en présentant différentes façons de porter les produits et en encourageant les client(e)s à explorer de nouveaux styles.
- Accompagner les client(e)s dans leur processus d’achat et assurer une expérience de paiement fluide.
- Valoriser et célébrer les choix des client(e)s tout en les invitant à revenir en magasin.
- Atteindre les objectifs grâce à l’établissement de relations solides avec la clientèle et à l’art du storytelling.
- Démontrer une connaissance approfondie de la marque et des caractéristiques des produits dans toutes les catégories.
- Maintenir un haut niveau d’excellence opérationnelle, notamment en ce qui concerne l’organisation de l’arrière-boutique et les transactions au point de vente (POS).
- Donner et recevoir de la rétroaction de façon honnête, respectueuse et constructive.
- Excellentes aptitudes en vente professionnelle ainsi que de solides habiletés interpersonnelles et de communication.
- Expérience préalable dans un environnement de vente au détail.
- Capacité à gérer plusieurs tâches simultanément, à établir les priorités et à travailler efficacement au sein d’une équipe.
- Connaissance des médias sociaux et volonté d’apprendre les techniques de vente omnicanal et virtuelle.
- Maîtrise de l’anglais (ou de la langue locale, selon le marché).
- Disponibilité pour travailler selon un horaire flexible afin de répondre aux besoins de l’entreprise, incluant les soirs, les fins de semaine, les périodes achalandées et les journées de fort trafic commercial (y compris, sans s’y limiter, les jours fériés).
Remarque : Ce document présente un aperçu des principales responsabilités et tâches associées au poste. Il ne constitue pas une liste exhaustive de toutes les exigences de rendement liées à cette fonction.
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Our Competencies for All Employees
Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Base Pay Range
$16.60-$19.00Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.
Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.
Skills Required
- Professional sales skills and strong interpersonal and communication skills
- Previous experience in a retail sales environment
- Ability to manage multiple tasks, prioritize, and work effectively within a team
- Familiarity with social media and willingness to learn omnichannel and virtual selling techniques
- Proficiency in English (or local language)
- Availability for flexible hours including evenings, weekends, holidays and peak periods
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and perform physical duties (climb, bend, kneel, maneuver stockroom)
- Maintain operational excellence including accurate point-of-sale (POS) transactions
What the Team is Saying
Tapestry - Coach and Kate Spade Compensation & Benefits Highlights
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Parental & Family Support — Parental leave and caregiver resources include eight weeks of fully paid bonding time for U.S. parents, with birth mothers often reaching about 17 weeks when wellness time and short‑term disability are combined. Added supports include $10,000 adoption assistance, backup child/adult care days, free access to Maven, and a paid phased return‑to‑work program.
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Healthcare Strength — Health coverage spans medical, dental, and vision with options like FSA/HSA, alongside mental‑health support and an EAP. Additional protections and add‑ons include life and disability insurance, transgender healthcare benefits, wellness programs, fitness stipends, and optional pet/accident coverage.
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Leave & Time Off Breadth — Time‑off programs feature generous PTO, paid holidays, sick days, wellness days, and paid volunteer time. Flexible practices such as Flex Fridays, summer hours, and hybrid/telecommuting where applicable extend the time‑away and scheduling options.
Tapestry - Coach and Kate Spade Insights
What We Do
A tapestry is made of many threads woven into one story. So are we. Our global house of brands unites the magic of Coach and Kate Spade New York. By intertwining different people and ideas, we push ourselves in our work, pull out the unexpected in what we create, and expand the bounds of possibility. Our brands were created by dreamers who were determined to turn ideas into icons and, with passion, made it happen. We’ve grown by finding people similarly dedicated to the dream all over the world. We hold ourselves to high standards in every material, process, and person that plays a part in our work, and we embrace difference by design because diverse perspectives are at the heart of creativity. We find brilliance in the intersections—of beauty and function, of heritage and innovation, of accessibility and aspiration—which is how we break through with magic and logic in our culture and our craft. The result is that we stand taller together. Tapestry elevates the best in our people and brands. We use our collective strengths to move our customers and empower our communities, to make the fashion industry sustainable, and to build a house that’s equitable, inclusive, and diverse. Individually, our brands are iconic. Together, we can stretch what’s possible.
Why Work With Us
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed.
Gallery
Tapestry - Coach and Kate Spade Teams
Tapestry - Coach and Kate Spade Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
