Assistive Technology Support Officer NCCHS

Posted Yesterday
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Bingham i Nottinghamshire, County of Nottinghamshire, England, GBR
In-Office
29K-31K Annually
Entry level
Other
The Role
Provide customer-focused support for Assistive Technology (AT) services: advise customers on AT packages, assist with selecting solutions, support research into new AT, implement recording/monitoring systems, and work with partner organisations to deliver service outcomes.
Summary Generated by Built In

Role: Assistive Technology Support Officer

Contract Type: Fixed term contract/internal secondment opportunity for a period of 18 months

Working Hours: 37 hours per week, Monday – Friday between the hours of 8:30am – 5:00pm

Worker Type: Hybrid Worker

Salary: Grade E - Starting Salary is £28,598 (Level one) rising to £31,022 (Level four) per annum

Location: Harvey Road (NG8 3BB) 

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. 

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.  So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The postholder will support the Assistive Technology Development Manager to provide a customer focused service for Assistive Technology customers. We will look to you to provide existing and new customers with information on Assistive Technology (AT) to allow them to select the correct product packages for their needs while also supporting in the ongoing research for new and innovative AT solutions for the team.

About You

The ideal candidate will have: 

  1. Awareness and understanding of the needs of people with long term conditions to enable them to live independently
  2. Customer focused on reaching resolutions to issues
  3. Experience of or have the skills to implement recording systems, monitoring actions and outcomes to support with measuring and monitor performance of service delivery
  4. Knowledge of Assistive Technology and the impact it can have in managing peoples long term conditions.
  5. Experience of working with different agencies and organisations to achieve shared goals

You can find the job description for this post here.

Please note: This role requires a full UK driving licence.

Please ensure you demonstrate clearly how you meet the 5 requirements in your CV & supporting document.

We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter – we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively – showing your real self is what helps you succeed. For more information please click here.

Closing Date: 26th July 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Interview date: 3rd August 2026 – Please note, this is subject to change

If you have any queries about the role or the recruitment process, please contact us via email: [email protected]

If you have any technical issues when completing your application, please contact our Employee Service Centre: http://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. 

In addition to working within a great team and a competitive salary you will have access to:

  • 26 days annual leave (rising to 33 days after 5 years’ service)  + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering 17.9%
  • Smart Working – to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
   
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.    

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Skills Required

  • Awareness and understanding of the needs of people with long term conditions to enable independent living
  • Customer-focused approach with ability to reach resolutions to issues
  • Experience of, or ability to implement, recording systems and monitor actions and outcomes
  • Knowledge of Assistive Technology and its impact on managing long term conditions
  • Experience of working with different agencies and organisations to achieve shared goals
  • Full UK driving licence
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The Company
4,127 Employees
Year Founded: 1897

What We Do

Nottingham City Council is the local authority for the city of Nottingham in the East Midlands region of England. It is focused on becoming a renewed council that delivers for local people and leads the city forward, with a vision to build a flourishing, inclusive, and sustainable city where everyone has the opportunity to thrive.

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