Assistant Workshop Manager

Reposted 16 Days Ago
Be an Early Applicant
Corby, Northamptonshire, England, GBR
In-Office
Entry level
Energy • Agriculture • Industrial
The Role
Supports the Preparation Manager in running a forklift equipment workshop. Responsibilities include allocating workloads, monitoring engineer productivity, conducting authorized quality inspections, coordinating parts and customer support, supervising and mentoring workshop staff, supporting training and performance reviews, maintaining health and safety compliance, investigating incidents, and improving workshop efficiency, turnaround times, quality, customer satisfaction, and cost control.
Summary Generated by Built In

As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it. Our values are:

  • Entrepreneurship
  • Courage
  • Respect
  • Friendliness

Job Description Summary

The Assistant Workshop Manager supports the Preparation Manager in the day-to-day operation of the workshop, ensuring equipment is prepared safely, efficiently and to the highest quality standards. The role combines hands-on operational involvement with leadership responsibilities, supporting productivity, compliance, quality and customer service objectives.

Job Description

Person Specification

  • Extensive knowledge of the plant or equipment hire industry.
  • Previous experience in a workshop supervisory or senior engineer role.
  • Strong communication and interpersonal skills.
  • Proven leadership and team-building abilities.
  • Excellent organisational and planning skills.
  • Strong customer service focus.
  • Commercial awareness.
  • Competent IT skills, including Microsoft Office and workshop management systems.
  • Good understanding of engineer productivity, utilisation and efficiency targets.
  • Ability to work independently, prioritise workloads and make sound decision

Workshop Operations

  • Support the day-to-day running of the workshop.
  • Allocate and monitor workloads to maximise engineer productivity and ensure customer deadlines are achieved.
  • Carry out final quality inspections where authorised.
  • Monitor workshop performance and recommend improvements.

Parts and Customer Support

  • Liaise with the Parts Department to ensure timely parts availability.
  • Communicate effectively with internal departments, suppliers and customers.
  • Support excellent customer service and resolve operational issues where appropriate.

Team Leadership

  • Provide day-to-day supervision, guidance and support to workshop engineers and apprentices.
  • Coach and mentor staff to improve skills and performance.
  • Support induction, training and performance reviews.

Health, Safety and Compliance

  • Ensure compliance with company policies and Health & Safety legislation.
  • Promote safe working practices and PPE compliance.
  • Report and investigate accidents, hazards and near misses where required.

Key Performance Indicators (KPIs)

  • Workshop productivity and utilisation
  • Equipment turnaround times
  • Quality inspection pass rates
  • Customer satisfaction
  • Health & Safety compliance
  • Cost control and workshop efficiency

Skills Required

  • Extensive knowledge of the plant or equipment hire industry
  • Previous experience in a workshop supervisory or senior engineer role
  • Strong communication and interpersonal skills
  • Proven leadership and team-building abilities
  • Excellent organisational and planning skills
  • Strong customer service focus
  • Commercial awareness
  • Competent IT skills, including Microsoft Office and workshop management systems
  • Good understanding of engineer productivity, utilisation, and efficiency targets
  • Ability to work independently, prioritise workloads, and make sound decisions

Monnoyeur Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Monnoyeur and has not been reviewed or approved by Monnoyeur.

  • Healthcare Strength — Health coverage and well-being are consistently highlighted, with strong insurance and safety initiatives emphasized across company materials. A focus on workplace safety, health, and overall employee support is presented as group-wide.
  • Flexible Benefits — Flexibility, including remote-work options where roles allow, is repeatedly described. Work-life balance is portrayed as a priority within the group’s benefits philosophy.
  • Leave & Time Off Breadth — Structured paid time off and RTT days (in France) are referenced as part of a stable work-life setup. These elements are positioned as supporting balance alongside other benefits.

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The Company
HQ: Overijse
9,000 Employees
Year Founded: 1906

What We Do

Monnoyeur is a family-owned international B2B group that distributes, rents, maintains, and supports capital goods and production equipment for construction, industry, energy, and agriculture. Through its subsidiaries, it provides machinery, specialized services, digitalization and software solutions, training, after-sales support, and energy-transition assistance. The group operates as a local partner helping customers modernize assets, improve operational performance, and navigate digital and environmental transformation.

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