Lead the operational analytics function at a strategic level. Partner with executives to guide decision-making and ensure continuous operational efficiency improvements across the business.
We are seeking a strategic and highly driven AVP of Analytics Transformation & Advisory to lead a multi-dimensional organization in Healthcare Payment Integrity. You will operate at the intersection of business strategy and advanced analytics, consulting directly with C-suite executives at major payers and providers. Your mandate is to reduce provider abrasion, optimize provider engagement, and spearhead highly scalable, innovative solutions that directly impact the bottom line.
ResponsibilitiesLead operational analytics strategy across the organization. Guide executive decision-making. Ensure continuous operational improvements.
1. Strategic Transformation & Advisory
- Executive Consulting: Serve as the primary Transformation & Advisory leader, consulting with senior client stakeholders to define roadmaps, identify revenue remediation opportunities, and design enterprise-level data solutions.
- Business Growth & P&L Impact: Drive overarching business metrics that significantly add to the top-line and profitability. Own the ROI frameworks for EXL’s revenue optimization business.
- Next-Gen Capability Building: Champion the integration of state-of-the-art technologies into the analytics lifecycle. Pioneer the adoption of advanced frameworks, including Agentic AI and LLM agents, to automate complex decision-making and uncover new patterns in structured and unstructured data.
2. Delivery & Operations Management
- Outcomes-Driven Leadership: Maintain overall accountability for the Payment Integrity KPIs. Ensure the organization consistently meets commission-based revenue targets through meticulous operational excellence.
- Risk & Strategy Steerage: Proactively identify risks to business KPIs and pivot strategies using advanced data science, predictive analytics, and deep-dive quantitative methodologies.
- Portfolio Oversight: Oversee a massive, multi-dimensional analytics portfolio, including Production Analytics (Rules & Model runs for 5+ enterprise clients), Shared R&D/Data Mining, ML/NLP development, and end-to-end Operational Analytics.
3. Talent & Stakeholder Management
- Organizational Leadership: Direct, mentor, and scale a high-performing organization of data analysts, scientists, and team managers. Define hiring strategies, career pathing, and attrition management.
- Cross-Functional Synergy: Build strategic relationships across global teams, onshore counterparts, and internal technology/platform teams. Centralize and prioritize enterprise requirements to ensure seamless delivery.
- Change Management: Translate complex data insights into compelling business narratives, enabling smooth change management and adoption among key client stakeholders.
Bachelor�s or Master's degree in Business, Data Science, Operations, or related field. 8-12 years of experience in operational analytics or business analytics.
The ideal candidate is a seasoned leader with 15+ years of overall experience in analytics delivery, strategy, and enterprise consulting.
- Leadership Experience: 10+ years of experience leading large-scale analytics organizations, creating enterprise solutions, and defining strategic roadmaps.
- Consulting Pedigree: 8+ years of experience preferably from top-tier Analytics/Consulting firms (e.g., MathCompany, Tredence, Mu Sigma, Tiger Analytics, LatentView, Big 4).
- Domain Expertise: Deep understanding of the US Healthcare value chain (Payers and Providers). Candidates with proven experience solving complex healthcare data and payment integrity problems are highly preferred (e.g., Optum, Truven/IBM, Cognizant Healthcare Payer, Sagitec).
- Education: MBA from a Top-Tier B-school strongly preferred, or an advanced degree in Engineering, Mathematics, Statistics, Operations Research, or Finance.
Core Skillsets & Competencies
- Advanced Analytics Mastery: Deep understanding of analytics levers (SQL rules, ML pipelines, NLP automation, optimization, and Agentic workflows).
- Technical Fluency: Strategic command over modern tech stacks (AWS/Azure, Databricks, Python, SAS) and digital frameworks to guide technical teams effectively.
- Commercial Acumen: Exceptional ability to translate ambiguous business problems into structured technical solutions that yield measurable financial ROI.
- Executive Communication: Flawless written and verbal communication, with the ability to storyboard complex analytical concepts for non-technical executive audiences.
- Agile Leadership: Proven ability to thrive in a fast-paced, high-stakes environment, managing multiple concurrent enterprise initiatives while fostering a collaborative, high-performance culture.
About Us
Skills Required
- Bachelor's or Master's degree in Business, Data Science, Operations, or related field
- 8-12 years experience in operational analytics or business analytics
- 10+ years leading large-scale analytics organizations and defining strategic roadmaps
- Advanced analytics mastery including SQL rules, ML pipelines, NLP automation, optimization, and Agentic workflows
- Technical fluency with modern tech stacks: AWS or Azure, Databricks, Python, SAS
- Consulting pedigree (preferably 8+ years at top-tier analytics/consulting firms)
- Deep domain expertise in US Healthcare value chain and payment integrity solutions
- MBA from a top-tier B-school or an advanced degree in Engineering, Mathematics, Statistics, OR Operations Research/Finance
- Exceptional executive communication, commercial acumen, and change management skills
- Proven track record delivering measurable business impact and managing P&L/ROI frameworks
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
