Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 35 specialty property and casualty operations, there are always opportunities here to learn and grow.
We value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This Claims AVP will report to the Head of Claims at Republic Indemnity with the primary responsibilities of leading the Calabasas claims team.
Responsibilities:
- Management of the Calabasas claims department of 25 claims professionals
- Responsible for performance, development and coaching of staff.
- Provides input and actively participates in divisional meetings and training sessions.
- Partners with peers and parent company leadership to provide insights regarding claims trends and developments.
- Offers support and counsel in connection with new business opportunities and key account retention.
- Provides strategic direction and tactical leadership to the department.
- Drives culture of innovation and continuous improvement through processes, systems and practices to improve efficiency, effectiveness, and service delivery.
- Monitors and analyzes data to ensure consistency in quality of reserving, strategies, and outcomes.
- Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
- Responsible for nurturing and enhancing a unique claims culture, maintaining high levels of employee engagement, and ensuring a strong customer service focus.
- Provides advice on the resolution of claims files including oversight and strategy for large claims and litigation management. Submits recommendations to Corporate Claims on cases exceeding personal authority.
- Works closely with senior leadership team to ensure budget and performance targets are effectively set and achieved.
- Engages with appropriate industry organizations to identify changes in the claims and legal environment and develop effective strategies to navigate.
- Performs other duties as assigned.
Qualifications:
- Bachelor’s degree or equivalent experience.
- 10+ years of proven leadership experience with experience in management of a workers compensation claims department, including experience with strategic planning and employee development.
- Previous experience working with workers’ compensation claims required.
- Must be results oriented and customer service focused, with a bias for action and constant improvement.
- Strong analytical and communication skills with the proven ability of partnering with individuals at all levels.
- Ability to clearly articulate vision and objectives.
- Insurance industry awareness and involvement.
Company:
RICA Republic Indemnity Company of America
Salary Range:
$187,000.00 -$258,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Great American Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.
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Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
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Retirement Support — Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.
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What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
